Sr. Analyst, Client Services
About The Position
The Ovative Group Sr. Account Analyst, Client Services position offers the right candidate an opportunity to take on a truly cross-functional role at a fast-growing company, partnering with media, measurement and strategy teams to bring client strategies to life. This position will focus on client business performance, building client trust and relationship and cross-team (internal and external) coordination. The right candidate will be highly analytical and detail-oriented, with great critical thinking and communication skills and motivated by driving strong results for our clients.
Requirements
- 2-4 years of experience in e-commerce, digital marketing, customer data and insights, customer strategy, MarTech, or other marketing disciplines.
- Direct client engagement experience preferred.
- Excellent communication (e.g., oral, written, presentation development) and deliverable production skills.
- Sound conceptual and pragmatic problem-solving skills.
- Exceptional attention to detail.
Responsibilities
- Cross-team coordination: Partner with Account and Media teams to help drive forward digital media execution across all internal and external stakeholders.
- Exhibit strong project management skills to move key initiatives forward to meet client deliverable dates.
- Support storytelling, quality, consistency, and clarity of written deliverables, especially in presentations and slide decks and email communications.
- Performance and results: Monitor ongoing client business and digital media performance to best assist with budgets, forecasts and digital media mix decisions.
- Perform daily data analysis, create weekly/monthly reporting & insights of digital media performance, and translate analyses into clearly communicated insights via slides/documents/emails to the client.
- Partner with channel teams assisting in updated planning, strategy and execution based on digital media program performance.
- Client management: Build trust and credibility with the client’s day to day working team, and consistently deliver the best interaction of the client’s day.
- Seek to understand the client’s business/industry and understand how their work connects to the broader project and client goals.
- Support in the presentation of client facing solutions, including competitive/landscape research and audits.
- Leadership development: Manage work independently with initial direction from manager.
- Regularly speak up, ask questions, and express your POV.
- Support internal Ovative initiatives and be additive to Ovative’s hardworking, genuine, and fun culture.
Benefits
- Access to all office spaces in MSP, NYC, and CHI
- Frequent, paid travel to our Minneapolis headquarters for company events, team events, and in-person collaboration with teams
- Generous paid vacation policy
- 401k match program
- Top-notch health insurance options, inclusive of same sex partners
- Family formation benefits including reimbursement options for fertility, pregnancy, and parenting needs
- Monthly stipend for your mobile phone and data plan
- Sabbatical program
- Charitable giving via our time and a financial match program
- Shenanigan’s Day
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What This Job Offers
Job Type
Full-time
Career Level
Mid Level
Education Level
No Education Listed
