Office/Administration - Claims Analyst

Real Soft•Mason, OH

3d•Hybrid

About The Position

The Sr. Analyst – Claims works with process leaders to develop key performance indicators (KPIs), improve operational reporting, identify process opportunities through analytics, complete month-end close responsibilities, and analyze financial data for opportunities. This is a temporary assignment providing maternity leave coverage, with a stated three-month assignment length ending around the end of February 2027. The role is based in Mason, Ohio, and follows a hybrid arrangement, with approximately three days in the office and two days working from home. The schedule is Monday through Friday, 9:00 a.m. to 5:00 p.m., for 40 hours per week. The worker must have adequate work-from-home space and follow Luxottica remote-work protocols.

Requirements

Bachelor’s degree in Finance, Accounting, MIS, Computer Science, Mathematics/Statistics, or equivalent.
At least 3 years of comparable experience.
Advanced Excel and PowerPoint skills.
Strong analytical skills.
Customer-service orientation.
Strong oral and written communication skills.
Strong organizational skills and ability to work under pressure in a fast-paced environment.
ERP system knowledge.
Ability and willingness to work independently, take initiative, and solve problems.
Ability and desire to initiate and accomplish personal and business goals.
Ability to analyze problems, compile data, determine facts, and reach logical conclusions.
Ability to communicate effectively with and lead team members, providing positive feedback, constructive criticism, and process-improvement ideas.
Strong time-management, organizational, and communication skills, both written and oral.
Ability to build strong internal, external, and cross-functional business relationships.

Nice To Haves

SAP experience.

Responsibilities

Retrieve and mine relevant data from key systems, including SAP, AS400, Facets, and Business Objects.
Prepare month-end reporting and analysis.
Conduct financial and operational research and prepare analyses such as claim analysis, collection rates, and productivity reporting.
Compile or prepare reports, graphs, and charts based on developed data.
Analyze claim data, provide reporting and trend analysis, and identify opportunities for efficiency improvements.
Work with other departments and stakeholders to prepare and review analyses.
Track, report, and analyze financial and operational performance indicators.
Prepare special claims and operational reports and quantify savings and process opportunities.
Coordinate with management at all levels to gather, research, analyze, and summarize financial and operational data.
Perform other duties as assigned.