Sr Analyst, Cargo Solutions Delivery

American Airlines • Dallas, TX

1d • Onsite

About The Position

The team member is responsible for developing, analyzing, forecasting, and executing on the division’s short- and medium-term business plans. You'll evaluate and innovate all cargo products and services, identify specific geographic, customer and product revenue opportunities, and providing industry thought leadership. The team member is responsible for developing, analyzing, forecasting, and executing on the division’s short- and medium-term business plans. You'll evaluate and innovate all cargo products and services, identify specific geographic, customer and product revenue opportunities, and providing industry thought leadership.

Requirements

• Bachelor’s degree in relevant field or equivalent experience/training
• 3+ years of work experience as a Business Analyst and/or Product Owner
• Ability to build working relationships with business leaders, process owners, vendors and IT colleagues at all levels
• Self-starter and quick learner
• Displays high levels of personal initiative and thrives in a fast-paced team environment
• Ability to maintain clear and open communication channels to manage expectations
• Strong organization, planning, interpersonal, and negotiating skills
• Strong aptitude for process design and controls, and the ability to synthesize large amounts of data into concise presentations, insights, and recommendations
• Strong analytical, estimating, and problem-solving skills
• Ability to work well under pressure, consistently meet deadlines, and embrace and adapt to change easily
• Strong attention to detail and accuracy
• Ability to support multiple projects and produce quality results
• Ability to effectively prioritize and manage change and customer expectations
• Proficient in Microsoft Office Suite (Excel, PowerPoint, Word) and SharePoint

Nice To Haves

• Related subject area expert or other related experience

Responsibilities

• Creates, defines, evolves and transforms vision/strategy into product roadmap; provides guidance on backlog prioritization
• Partners with functional leaders, L5+ to develop capabilities that meet business and customers’ needs onward for the future
• Develops “go to market” strategy for the technology product that is in alignment with business strategy and challenges the status quo
• Manages stakeholder communications and engagements to ensure product is aligned with interdependent groups (e.g. other products, functions); manages internal stakeholders to protect product-level alignment
• Gains and maintains an expert-level understanding of iCargo and its interactions with other systems, including impacts to Cargo and the business
• Initiates, completes, and presents analysis recommendations and strategies to Cargo management and IBS/IBS community (other airlines using the platform)
• Builds, manages, and leverages the relationships within Cargo, Cargo IT, IBS, and the IBS community and any and all groups impacted by product
• Manages, maintains, and updates all Cargo business process flows; including serving as the main steward of periodic reviews and auditing of all process flows for all business areas

Benefits

• Travel Perks: Ready to explore the world? You, your family and your friends can reach 365 destinations on more than 6,800 daily flights across our global network.
• Health Benefits: On day one, you’ll have access to your health, dental, prescription and vision benefits to help you stay well. And that’s just the start, we also offer virtual doctor visits, flexible spending accounts and more.
• Wellness Programs: We want you to be the best version of yourself – that’s why our wellness programs provide you with all the right tools, resources and support you need.
• 401(k) Program: Available upon hire and, depending on the workgroup, employer contributions to your 401(k) program are available after one year.
• Employee Assistance Program
• Pet insurance
• Discounts on hotels, cars, cruises and more

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level