Sr Analyst, Business Systems

T-Mobile • Frisco, TX

17h

About The Position

At T-Mobile, we invest in YOU! Our Total Rewards Package ensures that employees get the same big love we give our customers. All team members receive a competitive base salary and compensation package - this is Total Rewards. Employees enjoy multiple wealth-building opportunities through our annual stock grant, employee stock purchase plan, 401(k), and access to free, year-round money coaches. That’s how we’re UNSTOPPABLE for our employees! This position is responsible for gathering, analyzing, testing and creating comprehensive work products documenting user stories, including validation and traceability, for existing and new applications supporting various business channels. This position understands how organizations function to accomplish their purpose, and defines capabilities an organization requires to provide a service or meet their goals. This position facilitates communication between organizational units to align the needs of business units in order to create requirement work products for solution providers. This role plans, directs and completes the analysis of business problems to be solved or product/services to be developed for delivery. This role provides technical assistance in identifying, evaluating and developing systems and procedures that are cost effective and meet user requirements. This role assesses system impacts, provides gap and process analysis as well as cost/benefit analysis for system or product/service related initiatives.

Requirements

• Bachelor's Degree Plus 5 years of related work experience OR Advanced degree with 3 years of related experience (Required)
• Acceptable areas of study include Quantitative discipline (Required)
• 4-7 years Systems analysis experience with understanding strategic business information systems. (Required)
• Communication and Negotiation (Required)
• UAT, BVT and Regression Testing (Required)
• Business Systems Analysis - Understands how policies, systems and processes impact requests and projects (Required)
• UAT/BVT/Regression Testing (Required)
• Technical Writing (Required)
• Agile experience (Required)
• SQL, Python or related (Required)
• At least 18 years of age
• Legally authorized to work in the United States

Nice To Haves

• Sharepoint (Preferred)
• Postman/Automation tools (Preferred)
• Relationship Management - Invests in stakeholder management and possesses ability to gain stakeholder trust (Preferred)
• PMP Certification (Preferred)

Responsibilities

• Fosters business knowledge and understanding among business systems analysts and project stakeholders.
• Brokers consensus among stakeholders with conflicting needs.
• Elicits and evaluates information gathered from multiple sources, reconciles conflicts, decomposes high-level information into details, abstracts up from low-level information to a more general understanding, distinguish presented user requests from the underlying true needs, and distinguish solution ideas from requests.
• Facilitates requirement sessions with stakeholders and creates comprehensive work products documenting requirements, including validation and traceability of requests.
• Has understanding on how projects align to broader organizational goals and business benefit.
• Provides SME leadership and consulting support on complex tasks.
• Initiate and execute initiatives to improve the processes, procedures, and tools utilized by the team.
• Reviews deliverables and provides input for other analysts.
• Strong understanding of all business channels.
• Creates and determines modeling approach to represent requirement information in graphical forms that augment textual representation.
• Develops a business analysis work-plan to manage own tasks, deliverables, schedule and provides information to stakeholders and Project Management.
• Facilitates business leadership and other company stakeholders in the definition of business roadmaps.

Benefits

• Employees enjoy multiple wealth-building opportunities through our annual stock grant, employee stock purchase plan, 401(k), and access to free, year-round money coaches.
• Employees in regular, non-temporary roles are eligible for an annual bonus or periodic sales incentive or bonus, based on their role.
• Most Corporate employees are eligible for a year-end bonus based on company and/or individual performance and which is set at a percentage of the employee’s eligible earnings in the prior year.
• EVERY employee at T-Mobile is eligible for an Annual Stock Grant.
• medical, dental and vision insurance, a flexible spending account, 401(k), employee stock grants, employee stock purchase plan, paid time off and up to 12 paid holidays - which total about 4 weeks for new full-time employees and about 2.5 weeks for new part-time employees annually - paid parental and family leave, family building benefits, back-up care, enhanced family support, childcare subsidy, tuition assistance, college coaching, short- and long-term disability, voluntary AD&D coverage, voluntary accident coverage, voluntary life insurance, voluntary disability insurance, and voluntary long-term care insurance.
• eligible employees can also receive mobile service & home internet discounts, pet insurance, and access to commuter and transit programs!

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level