Sr Analyst, Asset Management Analytics

Fay Servicing, LLC•Tampa, FL

1d•Hybrid

About The Position

Genstone is the holding company within The Fay Group, providing a broad suite of property services solutions to homeowners and real estate investment services to institutional clients nationwide. Through its network of specialized subsidiaries, Genstone offers property management, renovations, business purpose lending, real estate brokerage, title and escrow, home financing, and insurance services, as well as whole loan trading and the acquisition and sale of closed, performing mortgage loans. Built on a foundation of integration and execution, Genstone delivers turnkey support for property acquisition, improvement, and performance optimization. Its services are aligned to serve the full lifecycle of a real estate investment – whether for individual investors or large-scale portfolios – ensuring efficiency, transparency, and long-term value creation. By leveraging shared resources across The Fay Group, including legal, compliance, and technology infrastructure, Genstone provides scalable solutions that adapt to dynamic market conditions and help maximize asset returns for both homeowners and clients. Reporting to the AVP, Asset Management Analytics, this role supports the design, development and delivery of enterprise reporting and analytics across asset management, operations and portfolio performance. This role is responsible for building and maintaining Power BI dashboards, portfolio analytics, operational reports and performance metrics that inform investment decision-making, enhance portfolio monitoring and risk management and improve operational efficiency. The Sr. Analyst partners closely with Asset Management, Portfolio Management, Finance and Operations stakeholders to translate business requirements into clear, accurate and actionable analytics. This role contributes to the execution of the reporting strategy and analytics roadmap by developing scalable reporting solutions, ensuring data accuracy and integrity and adhering to established reporting standards, KPI definitions and data governance practices. This position analyzes trends, identifies drivers of results and provides data-driven insights and recommendations to support business objectives and streamline execution.

Requirements

Bachelor’s degree in Finance, Business, Data Analytics, or a related field, preferred
5-7+ years of experience in reporting, analytics or business intelligence, preferably within mortgage servicing or asset management
Proficiency in data visualization tools (e.g., Power BI and Tableau) and advanced Excel skills
Demonstrated strength in analytical thinking, problem-solving and clear effective communication
Experience with SQL or scripting languages preferred
Proven ability to work effectively in a fast-paced and deadline-driven environment
Experience with ICE MSP system preferred
Strong skills and experience in MS Word and PowerPoint
Strong verbal and written communication skills
Strong interpersonal skills with the ability to develop and maintain effective relationships across the organization
Collaborative and consultative work style; high team-orientation
Open to change; agile; high learning agility
Strong analytical skills with the ability to manage complex financial processes under tight deadlines
Strong problem-solving abilities
Ability to analyze and interpret data to identify opportunities and propose solutions
Demonstrated ability to establish credibility for recognizing and supporting the organization’s values and priorities
Strong project management skills
Strong attention to detail; strong quality and compliance orientation
Ability to effectively prioritize under tight deadlines in a fast-paced, dynamic environment; effective time management
Self-directed; ability to proactively ask questions and surface issues/ concerns
Professional maturity, integrity, ability to maintain confidential data and information
Strong business acumen; strong fiscal and technical aptitude

Responsibilities

Supports the design, development and delivery of enterprise reporting and analytics across asset management, operations and portfolio performance.
Builds and maintains Power BI dashboards, portfolio analytics, operational reports and performance metrics.
Informs investment decision-making, enhances portfolio monitoring and risk management, and improves operational efficiency.
Partners closely with Asset Management, Portfolio Management, Finance and Operations stakeholders to translate business requirements into clear, accurate and actionable analytics.
Contributes to the execution of the reporting strategy and analytics roadmap by developing scalable reporting solutions.
Ensures data accuracy and integrity and adheres to established reporting standards, KPI definitions and data governance practices.
Analyzes trends, identifies drivers of results and provides data-driven insights and recommendations to support business objectives and streamline execution.