Sr AI Engineer I
About The Position
Joining Amex Tech means discovering and shaping your contribution to something big. Here, you can work alongside talented tech teams and build a unique career with the Powerful Backing of American Express. With a range of opportunities to work with the latest technologies, and a commitment to back the broader engineering community through open source, our mission is to power your success. Because Amex Tech is powered by our technology, our culture, and our colleagues. The Technology organization enables and accelerates the company’s growth strategies, delivering global capabilities and services in support of Amex’s customers and colleagues, while maintaining 24/7 servicing and availability to ensure an uninterrupted, high-quality customer experience. Technology provides the foundation for everything we do in the company while driving differentiation through building and leveraging innovative technology and data insights. The Enterprise AI Platforms Team creates the platforms, products, and governance that power enterprise AI. Our team enables rapid experimentation, seamless deployment, and responsible operation of AI systems at scale — delivering trusted, compliant, and high-performance AI solutions that drive meaningful business outcomes, partnering with stakeholders to support use cases from inception to implementation. As a Forward Deployed AI Engineer, you will partner with American Express business units, product teams, and enterprise customers to identify high-value opportunities for Generative AI and intelligent automation. You will lead the design, development, and deployment of AI-powered solutions that improve customer experiences, accelerate operations, and enable data-driven decision making. You will work at the intersection of software engineering, solution architecture, consulting, and AI innovation—translating business challenges into secure, scalable production solutions using Large Language Models (LLMs), agentic AI, cloud platforms, and enterprise data.
Requirements
- Generative AI
- intelligent automation
- Large Language Models (LLMs)
- agentic AI
- cloud platforms
- enterprise data
Responsibilities
- Partner with American Express business units, product teams, and enterprise customers to identify high-value opportunities for Generative AI and intelligent automation.
- Lead the design, development, and deployment of AI-powered solutions that improve customer experiences, accelerate operations, and enable data-driven decision making.
- Work at the intersection of software engineering, solution architecture, consulting, and AI innovation—translating business challenges into secure, scalable production solutions using Large Language Models (LLMs), agentic AI, cloud platforms, and enterprise data.
Benefits
- Competitive base salaries
- Bonus incentives
- 6% Company Match on retirement savings plan
- Free financial coaching and financial well-being support
- Comprehensive medical, dental, vision, life insurance, and disability benefits
- Flexible working model with hybrid, onsite or virtual arrangements depending on role and business need
- 20+ weeks paid parental leave for all parents, regardless of gender, offered for pregnancy, adoption or surrogacy
- Free access to global on-site wellness centers staffed with nurses and doctors (depending on location)
- Free and confidential counseling support through our Healthy Minds program
- Career development and training opportunities
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What This Job Offers
Job Type
Full-time
Career Level
Senior
Education Level
No Education Listed
