Sr Advisory Solution Consultant- US Public Sector- Moveworks

ServiceNow • Silver Spring, MD

9d • Remote

About The Position

The Moveworks Sr Advisory Solution Consultant- US Public Sector is a technical & business consultant with the advanced ability to develop, position and provide industry and product specific solutions during sales cycles while achieving quarterly and annual sales goals for an assigned territory. This role involves partnering closely with ServiceNow Account Executives as the Moveworks product, AI, and domain expert to support complex sales cycles and drive deal strategy across Fed and/or SLED accounts. The consultant will lead customer discovery sessions and workshops to understand business challenges, technical environments, and success criteria, aligning Moveworks capabilities to customer needs and outcomes. They will deliver compelling, persona- and value-based product demonstrations, facilitate technical and architectural workshops covering Moveworks’ AI/ML approach, integrations, security, and platform architecture within the customer’s ServiceNow environment, and partner with Business Value Services to build data-driven business cases. Additionally, the role includes defining customer success criteria, leading proof-of-concept engagements, developing trusted relationships with customer stakeholders, and collaborating cross-functionally to ensure a smooth transition from pre-sales to post-sales. Continuous feedback to Product Management on customer needs, competitive insights, and market trends is expected, as is staying current on competitive positioning and market differentiation. The role also involves contributing to team excellence by sharing best practices and supporting field and marketing initiatives.

Requirements

• Experience applying and evaluating AI in enterprise environments, including integrating AI into workflows, decision-making, and problem-solving through automation, AI-powered tools, and data-driven insights.
• Strong understanding of cloud architecture and RESTful APIs, with the ability to leverage self-service tools and configurators to demonstrate “art of the possible” solutions and connect to customer pre-production environments.
• Familiarity with RPA, iPaaS, and low-code/no-code platforms; scripting or coding experience is a plus for building prototypes, custom use cases, and integrations.
• 5+ years of experience in pre-sales solution consulting or sales engineering roles supporting enterprise application platforms.
• Proficiency with the ServiceNow platform or deep technical experience with other enterprise cloud software solutions.
• Demonstrated ability to collaborate cross-functionally with product management, product marketing, partners, and professional services teams.
• Strong territory and pipeline management skills, with experience partnering closely with sales counterparts to drive consistent execution.

Nice To Haves

• Experience in enterprise industries such as technology or telecommunications is preferred.

Responsibilities

• Partner closely with ServiceNow Account Executives as the Moveworks product, AI, and domain expert, supporting complex sales cycles and driving deal strategy across Fed and/or SLED accounts.
• Lead customer discovery sessions and workshops to understand business challenges, technical environments, and success criteria, aligning Moveworks capabilities to customer needs and outcomes.
• Deliver compelling, persona- and value-based product demonstrations that “explain by showing” how Moveworks and ServiceNow together automate work and improve employee experiences.
• Facilitate technical and architectural workshops covering Moveworks’ AI/ML approach, integrations, security, and platform architecture, in the context of the customer’s ServiceNow environment.
• Partner with Business Value Services to build data-driven business cases, prioritize use cases, and articulate measurable ROI using reports, calculators, and insights.
• Define customer success criteria and lead the design, execution, and management of end-to-end proof-of-concept engagements.
• Develop trusted relationships with customer stakeholders and client partners, guiding strategic programs such as roadmap alignment, customer journey mapping, and outcome planning in top accounts.
• Collaborate cross-functionally to ensure a smooth transition from pre-sales to post-sales by documenting requirements and facilitating a clean handoff to Customer Success teams.
• Provide continuous feedback to Product Management on customer needs, competitive insights, and market trends to help influence product direction and strategy.
• Stay current on competitive positioning and market differentiation, clearly articulating Moveworks’ value within the broader ServiceNow ecosystem.
• Contribute to team excellence by sharing best practices, reusable assets, and continuously improving demos, presentations, and sales processes to be more scalable and impactful.
• Support field and marketing initiatives, including executive briefings, conferences, user groups, and industry events.

Benefits

• health plans
• flexible spending accounts
• a 401(k) Plan with company match
• ESPP
• matching donations
• a flexible time away plan
• family leave programs

What This Job Offers

• Job Type: Full-time
• Career Level: Senior
• Education Level: No Education Listed