Sr Administrative Assistant

Consumers Energy•Jackson, MI

1d•Hybrid

About The Position

Consumers Energy is Michigan’s largest energy provider, providing natural gas and/or electricity to 6.8 million of the state’s 10 million residents in all 68 Lower Peninsula counties. Consumers Energy knows job number one is to keep the lights on for customers. We are committed to delivering reliable, clean, and affordable energy to our customers 24/7. This position is not eligible for immigration sponsorship, e.g., H-1B, TN, etc. Please do not apply if you will need immigration sponsorship for a work visa now or in the future, including sponsorship for H-1B, TN, etc., now or in the future. We are unable to hire individuals with CPT, OPT, or STEM OPT for this position as the position is not eligible for participation in the H-1B lottery program and is not eligible for current or future immigration sponsorship for a work visa. Location : This is a hybrid (virtual/onsite) position with required onsite days on Monday, Tuesday and Thursday assigned to the One Energy Plaza located in Jackson,MI. The selected candidate must be within a commutable distance or willing to relocate (relocation package is available for those that qualify). General Summary of Job Responsibilities The Senior Administrative Assistant is responsible for the day-to-day administrative functions of a department. Oversee and coordinate the administrative office activities. The incumbent performs routine, complex and diverse administrative office duties for department leaders. Handles sensitive and/or confidential information and issues. Department information source for internal and external customers regarding policies, procedures, programs, and office activities. Resolve routine and complex inquiries regarding operations and services.

Requirements

Associate Degree in Business or related discipline with four (4) or more years of relevant experience.
High School Diploma/GED with seven (7) or more years of relevant experience.
Written and verbal communication skills
Organizational and time-management skills
Ability to analyze situations and resolve complex issues
Ability to organize and prioritize multiple assignments
Ability to utilize various computer software programs in an advanced capacity

Responsibilities

Oversee and coordinate the office workflow.
Receive and resolve routine and/or complex inquiries and correspondence from internal and external phone calls, e-mails, letters, etc.
May manage multiple calendars for a department.
Serve as the liaison between the department and other administrative units
Compose correspondence and other written material.
Develop PowerPoint presentations and Excel spreadsheets as required.
Provide peer review of documents before final production/distribution to ensure quality control of final product.
Maintain inventory of supplies
Resolve administrative issues by analyzing information and communicating solutions.
Provide recommendations to improve department operations.
Provide training and assistance to other staff in the department.
Oversee onboarding and offboarding of employees.
May provide supervision, guidance and assistance to lower-level support staff on administrative policies, procedures and functions
Participate in the coordination, preparation, and completion of special projects.
Research and gather data.
Summarize findings and prepare reports including recommendations
Responsible for the planning, scheduling and logistics for meetings, conferences, and special events.
May be required to take meeting minutes.
Represent the department in assigned meetings.
Participate in committee meetings including agenda planning and scheduling
Assist department leader with financial duties.
Monitor, review and reconcile expenses and invoices generated from meetings, conferences and other department expenditures
Other duties as assigned or may be necessary
Coordinate travel arrangements including vehicle transportation, itineraries and other related travel requests
Coordinate correspondence and track franchise renewal processes with local communities, collaborating closely with internal team members and the legal department to ensure timely and compliant outcomes.
Process, track, and manage tax requirements for sponsorships and memberships across Community Affairs, the Media team, and DEI Strategy team to ensure accuracy and compliance.