Sr. Administrative Assistant (H)

University of Miami•Miami, FL

19d•Onsite

About The Position

The University of Miami/UHealth Department Dermatology has an exciting opportunity for a full-time Sr Administrative Assistant to work in Miami, FL. The Senior Administrative Assistant performs a variety of clerical functions and office support activities for the assigned department(s) to facilitate the efficient operations of the office.

Requirements

High school diploma or equivalent
Minimum 3 years of relevant experience
General knowledge of office procedures and operations
Ability to accurately prepare and maintain records, files, reports and correspondence
Ability to communicate effectively in both oral and written form
Ability to maintain effective interpersonal relationships
Ability to process and handle confidential information with discretion
Skill in completing assignments accurately and with attention to detail
Proficiency in computer software (i.e., Microsoft Office)
Any appropriate combination of relevant education, experience and/or certifications may be considered.

Responsibilities

Supports department and/or department leadership with daily clerical tasks.
Collects, reviews, analyzes complex and/or confidential data and prepares reports, charts, budgets and other presentation materials.
Responds to or routes non-routine, priority or confidential inquiries from external or internal sources with correspondence or other messaging on behalf of department leadership.
Plans meetings and takes detailed minutes, as needed.
Answers phone calls, provides information to callers or connects callers to appropriate staff.
Schedules appointments and updates calendars.
Makes travel arrangements and reservations for department leadership and staff, as needed.
Composes and types correspondence, such as informative materials; creates spreadsheets and presentations.
Greets and provides general support to visitors.
Develops and maintains department filing system.
Adheres to University and unit-level policies and procedures and safeguards University assets.
Oversee provider credentialing, recredentialing, and licensing processes, ensuring timely onboarding, regulatory compliance, and maintenance of all required provider credentials.
Manage business licensing and regulatory requirements across multiple clinical locations while standardizing administrative processes, tracking key operational metrics, and driving workflow improvements to enhance efficiency and scalability.
Manage and maintain all business licensing requirements across multiple clinical locations, including renewals, permits, and regulatory updates.
Track licensing deadlines and ensure timely submission of all required documentation. Maintain accurate records of licenses, permits, inspections, and regulatory documentation.
Support department administrators in daily operations by coordinating administrative activities, managing priorities, preparing reports, and facilitating cross-functional projects.
Assist Department Administrator and Sr. Practice Manager in monitoring provider and clinic scheduling across multiple sites to maximize efficiency, access, and productivity.
Assist in analyzing provider schedules, appointment templates, visit types, and provider availability to optimize capacity, reduce scheduling gaps and cancellations, and improve clinic utilization.
Prepare and distribute monthly performance and productivity data to clinicians.
Oversee the department's social media accounts, creating and publishing content that promotes departmental initiatives, highlights achievements, and increases audience engagement.
Assist with departmental special projects and fundraising events.
Other duties as assigned.