Sr Administrative Assistant, Small Business Underwriting

The Hartford•Charlotte, NC

2d•Hybrid

About The Position

The Senior Administrative Assistant provides advanced administrative support to Small Business Underwriting leaders (Director–VP level) and their teams. This is a fast‑paced, high‑impact role that requires sound judgment, strong organizational skills, and the ability to anticipate leader and business needs. The successful candidate will be a trusted partner who operates independently, handles sensitive information with discretion, and contributes to continuous improvement, change adoption, and culture across the organization.

Requirements

2+ years of experience supporting mid‑ to senior‑level leaders in a fast‑paced environment
High proficiency in Microsoft Office (Outlook, Word, PowerPoint, Excel, Teams, SharePoint)
Ability to manage multiple priorities with strong attention to detail and follow‑through
Strong written and verbal communication skills
Proven ability to handle confidential information with discretion and professionalism

Nice To Haves

College degree preferred
Experience with Workday or comparable HR systems
Prior experience supporting multiple leaders or leadership teams
Experience coordinating events or managing administrative projects

Responsibilities

Manage complex calendars and scheduling for assigned leaders, anticipating conflicts and prioritizing business‑critical meetings
Coordinate domestic travel arrangements and prepare accurate, timely expense reports in accordance with company policy
Monitor and manage leader communications as requested, including acting on behalf of leaders when appropriate
Serve as a proxy for supported leaders in enterprise systems (e.g., Workday, expense and travel tools, procurement systems)
Communicate clearly and professionally with stakeholders at all levels of the organization
Maintain a high degree of confidentiality and sound judgment at all times
Serve as a Workday “power user” or subject matter expert; support onboarding, offboarding, and employee data accuracy
Maintain organizational charts, leadership materials, and administrative records
Coordinate reports, track deadlines, and support ad‑hoc analysis for leaders as needed
Support weekly timesheet approvals, PTO reconciliation, and employee hierarchy updates
Assist with departmental training logistics, new hire onboarding, and space or equipment coordination
Partner with leaders and peers to identify process improvements and efficiency opportunities
Coordinate meetings, leadership sessions, learning events, and office or agency functions
Manage logistics including room setup, technology, materials, and vendor coordination
Act as a liaison with compliance, finance, legal, and other partners when planning events
Ensure professional execution of events and visits, including VIP and leadership engagements