Sr. Administrative Assistant

Sprinklr

1d

About The Position

Sprinklr is the definitive, AI-native platform for Unified Customer Experience Management (Unified-CXM), empowering brands to deliver extraordinary experiences at scale — across every customer touchpoint. By combining human instinct with the speed and efficiency of AI, Sprinklr helps brands earn trust and loyalty through personalized, seamless, and efficient customer interactions. Sprinklr’s unified platform provides powerful solutions for every customer-facing team — spanning social media management, marketing, advertising, customer feedback, and omnichannel contact center management — enabling enterprises to unify data, break down silos, and act on real-time insights. Today, 1,900+ enterprises and 60% of the Fortune 100 rely on Sprinklr to help them deliver consistent, trusted customer experiences worldwide. The primary responsibilities of this role are to maintain the schedule for 3 senior level leaders within the organization. This includes coordinating with internal and external stakeholders, providing logistical and travel support with detailed itineraries, working on related projects and being proactive with evolving business needs.

Requirements

• Proven experience in providing high-level administrative support to executives.
• Detail oriented, organized with proven ability to successfully multitask.
• Positive, tenacious attitude.
• Strong verbal and written communication skills.
• Outstanding interpersonal skills and preference for collaboration, including proven success working with others; ability to work with high profile individuals externally, as well as collaborate internally.
• Ability to work in a fast-paced and sometimes unpredictable environment; works well under pressure and tight deadlines.
• Ability to consistently apply good judgment and make good decisions.
• Ability to always maintain confidentiality and discretion.
• Proven analytical and problem-solving abilities.
• Organized with a proven ability to juggle multiple projects at once.
• Experience managing complex event logistics.
• Experience with domestic and international business travel arrangements, coordinating meetings and tracking credit card and other expenses.
• Proficient in Outlook and Microsoft Suites.
• Self-starter, solution focused.
• Enthusiasm to learn, contribute and develop further.
• Possess an understanding of the complexities surrounding collaboration in a global matrix organization.
• Highly organized, detail oriented and self-motivated.
• Collaborative mindset and strong interpersonal skills.
• Remains positive in high pressure and stressful situations.
• Demonstrates critical thinking, communication, and relationship-building skills.
• Action oriented and results focused.
• Flexible and resourceful approach.
• Independent problem solver.
• Great sense of humor!

Responsibilities

• Maintain the schedule for 3 senior level leaders within the organization.
• Coordinate with internal and external stakeholders.
• Provide logistical and travel support with detailed itineraries.
• Work on related projects and be proactive with evolving business needs.
• Support multiple SVPs, being a trusted partner, organizing current needs, anticipating potential conflicts, and handling sensitive business information where SVP confidentiality is paramount.
• Maintain an accurate and detailed calendar for the SVPs, manage and log incoming scheduling requests, proactively communicate changes to team, as well as anticipate and respond to scheduling and travel conflicts, rescheduling as needed.
• Track SVP’s tasks and projects to ensure appropriate prioritization is completed with respect to deadlines and organizational developments.
• Access, review, prioritize, and respond to inbound email and voicemail requests.
• Organize internal and external meetings for SVPs.
• Manage all travel scheduling and arrangements, ensuring that SVPs are aware and updated of itinerary changes during travel, and prepared upon arrival.
• Track and reconcile monthly statements, ensuring expense reports are completed and submitted in a timely manner.
• Ensure consistent and efficient interaction with other assistants across the global organization; demonstrate poise and tact under pressure and handle matters with sound judgement and respect.
• Provide special project leadership and support as needed.
• Attend Staff Meetings and capture Meeting Minutes to ensure all action items are followed up in a timely manner.
• Assist in drafting important documents and presentation materials for executive team meetings.

Benefits

• Voluntary healthcare coverage
• Paid time off
• Open Mentoring Program
• 401k plan with 100% vested company contributions
• Flexible paid time off
• Holidays
• Generous caregiver and parental leaves
• Life and disability insurance
• Health benefits including medical, dental, vision, and prescription drug coverage

What This Job Offers

• Job Type: Full-time
• Career Level: Senior
• Education Level: No Education Listed