Sr. Administrative Assistant

Walker Tape Co • West Jordan, UT

6d

About The Position

The Sr. Administrative Assistant provides high-level administrative support primarily to the Director of Marketing. The role manages complex calendars, organizes business travel, prepares documentation, and facilitates communication. It also maintains detailed records of the Director’s preferences and develops standardized processes that produce consistent, repeatable results. Additional support to the marketing team and other departments accounts for no more than 15% of the role’s time.

The position supports the Director of Marketing with calendar and inbox management, meeting preparation, travel coordination, expense tracking, correspondence, presentations, reports, and workflow documentation. It tracks assigned tasks and projects through resolution using Monday.com, collaborates on process improvements, and uses AI to create reports that provide the marketing team with clearer, faster insight. Additional duties include running reports, scheduling team travel, backing up the Executive Assistant with lunch orders, and assisting the Director of Finance with reports and weekly financial scorecard updates.

Walker Tape describes itself as an industry leader in tapes and adhesives for hair replacement systems and other industries, particularly beauty. Founded in 1985, the company emphasizes a close-knit team culture and employee learning through conferences, training, and books. The schedule is Monday through Friday, 7:30 a.m. to 4:00 p.m. Background and drug screenings are required before hire, and the employer participates in E-Verify.

Requirements

• High school diploma required.
• At least 3 years of high-level administrative experience.
• Strong knowledge of computer software, including Microsoft Office, Teams, and Outlook.
• Strong verbal and written communication skills and professional phone etiquette.
• Sound judgment, creativity, flexibility, and initiative in resolving issues.
• Ability to prioritize and handle multiple tasks, track and report assignment status, and solve problems with limited oversight.
• Demonstrated ability to manage many tasks at once and understand their subject matter.
• Ability to build and maintain professional relationships, partner with colleagues, and achieve business outcomes.
• Ability to maintain strict confidentiality.
• Ability to sit for prolonged periods and work at a computer.
• Ability to lift 15–20 pounds at a time.

Nice To Haves

• Bachelor’s degree in business administration or a related field preferred.
• One or more years supporting a director-level or executive leader preferred.
• Experience using NetSuite preferred.

Responsibilities

• Manage the Director of Marketing’s calendar, prioritize appointments, and resolve scheduling conflicts.
• Prepare meeting agendas and briefing documents; update the scorecard and team update presentation before each staff meeting.
• Coordinate and book business travel and provide detailed itineraries.
• Monitor and reconcile expense reports and support vendor invoicing as needed.
• Prepare professional correspondence, presentations, charts, reports, and workflows.
• Collaborate with the Director of Marketing to identify process gaps and help implement changes.
• Document and refine standardized processes to achieve consistent, repeatable outcomes.
• Use AI to create reports that provide the marketing team with clearer, faster insight.
• Track and document progress on assigned tasks, projects, and initiatives, and follow through to resolution using Monday.com.
• Maintain records of the Director’s preferences and incorporate them into daily support.
• Prioritize the Director’s inbox, complete initial responses, and flag items requiring the Director’s attention.
• Schedule meetings, coordinate with attendees, and resolve conflicts.
• Screen and direct incoming invitations and correspondence.
• Answer phones, manage email accounts, maintain filing systems, and perform related administrative duties.
• Run reports for marketing team members and schedule their travel as needed.
• Provide other administrative support to the marketing department as needed.
• Back up the company Executive Assistant with ordering lunches.
• Assist the Director of Finance with reports as needed and update the financial scorecard weekly.

Benefits

• The company covers 90% of medical insurance premiums, including an HDHP with HSA option.
• The company covers 90% of dental insurance premiums.
• The company covers 90% of vision insurance premiums.
• The company covers 100% of premiums for a $50,000 life insurance policy for the employee and $10,000 for the employee’s spouse and each dependent.
• Employee-paid options for voluntary life, short-term disability, critical illness, and accident insurance.
• 401(k) retirement plan with a 3% employer contribution and no employee contribution required.
• Learning support through conferences, trainings, and books.

What This Job Offers

• Job Type: Full-time
• Career Level: Senior
• Education Level: High school or GED