MCSO Sr Adm Support Asst

County of Mecklenburg, NC•Charlotte, NC
•Onsite

About The Position

The Mecklenburg County Sheriff’s Office hires professionals that desire to make a positive difference in the lives of individuals and our community through excellent customer service, good judgment, and integrity while maintaining safe and secure facilities. If you are interested in making a difference in the community, positively influence others, and working for the citizens of Mecklenburg County, then MCSO wants you to come Join Our Team. The incumbent will provide advanced administrative support for Sheriff’s Administration at Headquarters. Incumbent is responsible for routine clerical support to include developing, reviewing, or assisting in preparation of reports, gathering data, conducting research and compiling information that is requested or necessary to assist the department, preparing and creating letters and memos, maintaining and ordering supplies, maintaining and storing records, scheduling and maintaining conference room(s), directing visitors, filing, faxing, making copies, answering calls and taking a detailed message. The incumbent will provide the highest level of customer service to visitors and guests. Also, this position will be responsible for serving as the Sheriff’s Assistant’s backup. The incumbent must have the necessary computer skills in Microsoft Office Suite. Also, this is a very detail-oriented area of the Sheriff’s Office that operates at a fast pace. The most desirable candidate will be a team player, great attitude, flexible, able to multi-task, and have excellent customer service and communication skills.

Requirements

  • High School Diploma, or G.E.D.
  • Four years of clerical experience in area of assignment
  • Knowledge of applicable laws and regulations
  • Knowledge of departmental policies and procedures
  • Necessary computer skills in Microsoft Office Suite

Nice To Haves

  • Spanish speaking is a plus
  • Team player
  • Great attitude
  • Flexible
  • Able to multi-task
  • Excellent customer service and communication skills

Responsibilities

  • Developing, reviewing, or assisting in preparation of reports
  • Gathering data
  • Conducting research and compiling information that is requested or necessary to assist the department
  • Preparing and creating letters and memos
  • Maintaining and ordering supplies
  • Maintaining and storing records
  • Scheduling and maintaining conference room(s)
  • Directing visitors
  • Filing, faxing, making copies
  • Answering calls and taking a detailed message
  • Providing the highest level of customer service to visitors and guests
  • Serving as the Sheriff’s Assistant’s backup

Benefits

  • Pay rates are based on education, skill, experience level and internal equity. Internal equity considerations include an assessment of the applicant’s salary history and qualifications in comparison to the market rate and requirements for the job.
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