Sr. Account Supervisor, Experiential

SoHo Experiential • New York, NY

12h • Hybrid

About The Position

This full-time, New York City-based role will support the planning, coordination, and execution of experiential events for an award-winning spirits portfolio of brands. Responsibilities include managing day-to-day activation needs, assisting with strategic and administrative planning, and providing guidance to an Account Executive where applicable.

Requirements

• Bachelor’s Degree
• 4-6 years of experience in event planning/execution or at an experiential marketing agency.
• Passion for events and hospitality
• Proven leadership and people-management skills; experience mentoring and developing junior staff
• Exceptional communication/organizational skills with a keen eye for detail
• Proficient in Microsoft Office, Excel, PowerPoint, Word, Outlook
• Ability to prioritize and multi-task in a fast-paced, team-oriented environment
• Have strong written, verbal, and public speaking skills
• Ability to own projects autonomously and take pride in the work you create and share
• Be a self-starter, outgoing, energetic, and demonstrate a proactive, solution-oriented mindset
• Metro New York-based. Be in our NYC office with hybrid schedule (minimum two days per week)

Nice To Haves

• Prior spirits experience is preferred
• Experience within the service industry a plus
• Familiarity with project-management tools (e.g., Microsoft Teams, Monday.com, or similar); and reporting/analytics systems (e.g., BenchMark, or similar), a plus

Responsibilities

• Provide day-to-day guidance, support, and feedback to an Account Executive, helping ensure program details, timelines, and deliverables stay on track.
• Collaborate cross-functionally with internal partners (e.g., Creative, Production, Finance) to orchestrate end-to-end planning, development, and activation of client programs/events.
• Serve as the primary client lead for designated projects, owning client relationships and managing expectations, qualifying new program briefs, and being a strategic partner.
• Oversee and negotiate vendor contracts, Statements of Work (SOWs), and partner relationships; identify and qualify new vendors and partners as necessary.
• Assist with managing related vendors and partners to support programs/events (e.g.; artistic talent, photographers/videographers, photobooth vendors, etc.).
• Own budgeting lifecycle: develop budgets, manage expenses, forecast and monitor P&L, and reconcile/approve client billings and vendor invoices.
• Oversee and empower Account Executive to produce status reports, meeting agendas, and weekly schedules
• Lead internal SoHo and external client program/event debriefs to identify key learnings and forward recommendations for comprehensive recaps post-execution.
• Develop, implement, and report on all experiential programs against client-provided KPIs while managing workback timelines.
• Travel to events to ensure end-to-end execution quality and serve as the primary client liaison on-site.
• Liaise with other SoHo departments to ensure all ways of working are being followed.
• Proactively recommend enhancements to internal workflows and client-facing processes to better serve agency and client needs.

Benefits

• Competitive compensation.
• Comprehensive benefits including medical, vision, dental, and wellness programs.
• Generous PTO, including vacation, holidays, and wellness days.
• Professional growth opportunities in a dynamic, creative environment.
• A collaborative, inclusive workplace that values people as much as the work we create.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level