Sr Account Specialist - Disability and Leave
About The Position
Join our team as a Sr. Account Specialist - Disability & Leave and play a key role in managing and growing relationships with major Broadspire clients. This role involves delivering exceptional customer service and account management for large client programs, analyzing and coordinating client service needs related to claims, loss data, cost containment, and billing support. The specialist will lead account renewals, collaborate across teams to exceed client expectations, identify opportunities to expand services and grow client partnerships, and provide strategic leadership for high-visibility accounts with strong growth potential.
Requirements
- Strong account management and client relationship skills
- Ability to manage complex accounts and drive customer satisfaction
- Excellent communication, negotiation, and problem-solving abilities
Nice To Haves
- Experience in disability and leave management preferred
Responsibilities
- Deliver exceptional customer service and account management for large client programs
- Analyze and coordinate client service needs related to claims, loss data, cost containment, and billing support
- Lead account renewals and collaborate across teams to exceed client expectations
- Identify opportunities to expand services and grow client partnerships
- Provide strategic leadership for high-visibility accounts with strong growth potential
Benefits
- Competitive base pay
- Bonus/Incentive Pay and other Performance-Based Rewards
- Medical, Dental and Vision Plans
- Prescription Drugs
- HSA, HRA, and FSA Accounts
- Paid Holidays, Vacation and Sick Leave
- 401(k) Retirement Plan
- Tuition Assistance
- Paid Parental Leave
- Supplemental Health Benefits
- Enhanced Mental Health Support
- Virtual Physical Therapy
- Caregiving Services
- Life Assistance Program
- Training programs that promote continuous learning and career progression while enhancing job performance
- Sustainability programs that give back to the communities in which we live and work
- A culture of respect, collaboration, entrepreneurial spirit and inclusion
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What This Job Offers
Job Type
Full-time
Career Level
Senior
Education Level
No Education Listed
