Sr. Account Manager

George P. Johnson Experience MarketingBoston, MA
4d$85,000 - $100,000Hybrid

About The Position

Our Opportunity GPJ is hiring a Sr. Account Manager to support a high profile tech client. This role is hybrid, requiring you to report on-site to our Boston or New York office location a minimum of 2 days per week. Your Role This Sr. Account Manager role will provide strategic account leadership across a diverse and complex portfolio of business, ensuring the overall success and profitability of key programs such as activations and global client centers. You’ll be responsible for identifying and cultivating growth opportunities, while maintaining a strong, strategic focus on both client satisfaction and business outcomes. A core aspect of your role is building and nurturing strong relationships with senior-level clients, working proactively to earn their trust and drive engagement. You’ll act as a strategic advisor, offering insights and guidance to align client needs with our agency capabilities. You’ll take ownership in defining and driving the direction and objectives of the scopes you manage as you build a deep expertise in the client’s business, brand, and solution offerings. You’ll have a well-honed ability to translate your clients’ strategic needs and goals into a full range of GPJ-owned services, which is critical in fostering growth and ensuring ongoing successful outcomes. You will lead cross-functional GPJ teams , providing clear direction, aligning objectives, and driving collaboration. Your leadership will be essential in helping our teams address and solve complex challenges and ensuring projects are delivered on time and to the highest standard. You will be responsible for revenue forecasting, margin tracking and ensuring accuracy and compliance across all financial tools. An additional key focus of your role is driving account growth . You will consistently be focused on identifying and pursuing new business opportunities, actively sizing, scoping, assembling appropriate agency teams, and leading those pursuit efforts to win new business for GPJ.

Requirements

  • Experience with Global Brands : Demonstrated success in working with large, matrixed organizations and managing highly complex accounts is strongly desired.
  • Strategic Leadership : Proven ability to create and contribute to the strategic direction for accounts and programs. You’ll be proactive in engaging and inspiring our teams to contribute innovative ideas and creative solutions.
  • Client Relationship Management : Comfortable leading strategic meetings, presenting findings and recommendations to clients, and acting as the primary point of contact for senior-level client executives.
  • New Business Development : Skilled at identifying and pursuing new opportunities, leveraging internal resources and cross-functional teams to drive both organic growth and net-new business wins.
  • Relationship Building : Ability to engage confidently with senior-level client-side marketing executives, building trusted, respected relationships.
  • Operating Globally: Ideally have a proven ability to operate seamlessly across a globally networked account and agency; engaging and working with globally dispersed clients and agency project teams.
  • 5-7 years of transferrable industry/agency/business experience.
  • 2(+) years of client management experience desired
  • 4 Year College Degree; preferred in Marketing/Advertising/Communications/Business Administration/Liberal Arts

Nice To Haves

  • Operating Globally: Ideally have a proven ability to operate seamlessly across a globally networked account and agency; engaging and working with globally dispersed clients and agency project teams.
  • 4 Year College Degree; preferred in Marketing/Advertising/Communications/Business Administration/Liberal Arts

Responsibilities

  • Provide strategic account leadership across a diverse and complex portfolio of business
  • Ensuring the overall success and profitability of key programs such as activations and global client centers
  • Identifying and cultivating growth opportunities
  • Maintaining a strong, strategic focus on both client satisfaction and business outcomes
  • Building and nurturing strong relationships with senior-level clients, working proactively to earn their trust and drive engagement
  • Act as a strategic advisor, offering insights and guidance to align client needs with our agency capabilities
  • Take ownership in defining and driving the direction and objectives of the scopes you manage as you build a deep expertise in the client’s business, brand, and solution offerings
  • Translate your clients’ strategic needs and goals into a full range of GPJ-owned services
  • Lead cross-functional GPJ teams , providing clear direction, aligning objectives, and driving collaboration
  • Responsible for revenue forecasting, margin tracking and ensuring accuracy and compliance across all financial tools
  • Driving account growth
  • Identifying and pursuing new business opportunities, actively sizing, scoping, assembling appropriate agency teams, and leading those pursuit efforts to win new business for GPJ

Benefits

  • Employee Stock Ownership Plan (ESOP)
  • FTO policy (no more “accruing” time off)
  • Employer matching 401(k) plan (no vesting period)
  • Low employee contribution healthcare option
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