Sr. Account Manager
About The Position
As our Sr. Account Manager, you will… Oversee and lead all account management processes. You will monitor, direct, and motivate day-to-day interactions between the account team and clients, actively nurturing strong relationships with existing and possible clients. This role combines strategic and hands-on experience by delivering engaging, passionate outstanding ideas and work. You will work closely with the account team to drive tactical projects through the agency and meet delivery requirements/deadlines. You will also act as a senior solution-oriented manager who thrives on developing lasting relationships between the client and agency teams. This position involves consistent client contact and operates at a high level in all aspects of account management.
Requirements
- 3-5 years of account management experience within an advertising environment
- Bachelor’s degree or equivalent experience
- Experience with multi-channel campaigns, with a strong digital experience
- Ability to evaluate competitive communications across categories, consumer, product, cultural trends, etc.
- Willingness to roll up your sleeves in a highly collaborative environment
- Advanced client management skills, especially as it relates to setting and managing client expectations
- Superior professional communication and presentation skills
- Commitment to the client, attention to detail, and strong problem-solving ability
Responsibilities
- Provide strategic leadership for the Account Management team
- Responsible for creating relationships with senior clients to facilitate the overall needs of the client and agency
- Utilize experience to identify additional business needs and implement solutions
- Incorporate senior staff from account management with other departments as project objectives or issues warrant
- Manage and grow a team as a mentor and trusted advisor to account team
- Maintains working knowledge of MERGE’s solutions and resources and recognizes/acts upon opportunities.
Benefits
- Medical
- Dental
- Vision
- Life Insurance
- 401K
- Lifestyle Spending Account
- Employer Paid Life & Disability Insurance
- Flexible Time off & Holidays
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What This Job Offers
Job Type
Full-time
Career Level
Mid Level
