Sr Account Manager

HALO • Orlando, FL

3m • $55,000 - $90,000 • Onsite

About The Position

Senior Account Manager

We are HALO! We connect people and brands to create unforgettable, meaningful, and lasting experiences that build brand engagement and loyalty for our over 60,000 clients globally. Our nearly 2,000 employees and 1,000 Account Executives located in 40+ sales offices across the United States are the reason HALO is the global leader in branded merchandise, uniform programs, and recognition and incentive solutions.

HALO is looking for a Senior Account Manager to join our high-growth company. You will be in a senior level position assigned to a Sales Team with a focus on expanding client accounts. This is a sales-driven position involving both client and project management. You will succeed based on your exceptional industry knowledge, client and vendor relationships, expansive knowledge of brand guidelines and project management methods.

This role is based onsite in Orlando, FL five days per week. Following the completion of the training period, there may be an opportunity to work remotely on Fridays, subject to performance and business needs.

Requirements

• Bachelor's degree in marketing, communications, business or related field, or equivalent combination of experience and education
• Some experience in or exposure to the promotional products industry
• 5+ years of experience in corporate marketing, related agency or project management role
• Excellent oral, written and interpersonal communication skills
• Strong business math experience
• Detail oriented, exceptional organizational skills and the ability to deliver under deadlines with a high level of accuracy
• Strong work ethic that supports working independently, under minimal supervision as well as the ability to work effectively in a collaborative team environment with a dynamic range of people
• Ability to handle sensitive situations with tact and well-reasoned judgment
• Proven ability to provide outstanding client service
• Curious, flexible and good humored with a positive “can do” attitude
• Ability to effectively provide, receive and respond positively to constructive feedback
• Willing to proactively seek out information, training and other resources needed to facilitate continual professional development necessary to be successful in this position
• Proficient in Microsoft applications (Word, Excel, Outlook and PowerPoint)
• Proficient in ERP systems

Responsibilities

• Act as a key point of contact for client communication and requests
• Strategically use client relationships and project history knowledge to explore and develop new opportunities
• Responsible for successfully implementation and execution of sales projects which contribute to meeting targeted revenue growth plans for client accounts
• Manage multiple projects with varying clients, timelines, priorities, costs, and logistical complexities
• Produce creative and accurate quotes and presentations using innovative product ideas to support the client’s branding approach and marketing goals
• Demonstrate advanced knowledge of manufacturing and decoration processes as well as supplier and product resources
• Utilize vendor relationships and internal resources for resourceful sourcing and quoting strategies, balancing the client’s and company’s business needs
• Communicate project changes, order timelines and status updates to internal and external stakeholders, ensuring on-time and on-budget delivery while successfully managing and meeting client expectations
• Proactively working with internal departments and operations resources to account for all aspects of project scope and adjusting as needed
• Use experience with internal teams, including Creative, Import, Compliance and HALO resources to expand company and project value to clients
• Coach, mentor and train team members as requested
• Maintain accurate and up-to-date records of quotes, orders and art proofs
• Generate reports to track open orders and billing progress

Benefits

• At HALO, we offer benefits that support all aspects of your life, helping you find a work-life balance that’s right for you. Our comprehensive benefits include nationwide coverage for Medical, Dental, Vision, Life, and Disability insurance, along with additional Voluntary Benefits.
• Prepare for your financial future with our 401(k) Retirement Savings Plan, Health Savings Accounts (HSA), and Flexible Spending Accounts (FSA).

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level