Sr. Account Manager

Prodege•El Segundo, CA

8d•$87,000 - $135,000•Onsite

About The Position

The Sr. Account Manager is a critical client-facing leadership role within Prodege’s Insights organization, responsible for retaining, growing, and expanding strategic client relationships. This individual serves as a trusted extension of the Director, Account Management—leading executive client relationships, driving commercial growth, ensuring exceptional service delivery, and mentoring 1–2 Account Managers. Prodege: A cutting-edge marketing and consumer insights platform, Prodege has charted a course of innovation in the evolving technology landscape by helping leading brands, marketers, and agencies uncover the answers to their business questions, acquire new customers, increase revenue, and drive brand loyalty & product adoption. Bolstered by a major investment by Blackstone in Q1 2026, Prodege looks forward to more growth and innovation to empower our partners to gather meaningful, rich insights and better market to their target audiences. As an organization, we go the extra mile to “Create Rewarding Moments” every day for our partners, consumers, and team. Come join us today!

Requirements

7+ years in account management / client services / sales leadership in market research
Experience managing complex strategic accounts
Experience leading executive client conversations, QBRs, and strategic planning
Experience mentoring junior team members
Strong commercial mindset, forecasting, and CRM discipline
Strong communication, organization, and problem-solving skills
Ability to travel up to 50%
AI comfort and ability to use to improve and optimize daily work

Nice To Haves

Bachelor’s degree in Business, Marketing, Market Research, Communications, Economics, Psychology, or related field preferred.
Experience working with global market research programs, including multi-country studies and international fieldwork execution.
Familiarity with quantitative research methodologies, online sampling, survey programming workflows, and full-service research delivery.
Experience managing enterprise client relationships within market research agencies, consulting firms, brands, or Fortune 1000 organizations.
Demonstrated ability to identify upsell, cross-sell, and account expansion opportunities within existing client relationships.
Experience leading or participating in Quarterly Business Reviews (QBRs), strategic account planning, and executive client presentations.
Familiarity with market research platforms, survey tools, or data collection ecosystems (e.g., Decipher/Forsta, Qualtrics, Lucid/Cint, Dynata, PureSpectrum, etc.).
Experience collaborating cross-functionally with Operations, Programming, Product, Data Processing, and Client Services teams.
Proven ability to manage complex, fast-moving client environments while maintaining a high level of professionalism and responsiveness.
Experience working in a quota-carrying commercial role with forecasting and pipeline management responsibilities.
Strong presentation skills with comfort engaging senior client stakeholders and decision-makers.
Experience using Salesforce, HubSpot, or other CRM / pipeline management tools.
Existing relationships within the market research ecosystem considered a plus.

Responsibilities

Own and grow assigned strategic client accounts through consultative relationship management
Lead QBRs, Strategic Account Plans (SAPs), pipeline reviews, and HubSpot CRM discipline
Serve as senior escalation point for client issues and proactively identify risks/opportunities
Partner with Ops, Product, Tech, and Delivery teams to ensure strong execution
Mentor and support 1–2 Account Managers
Consult clients on research design, methodology, and execution
Deliver accurate forecasting and business updates
Travel regularly for client meetings, QBRs, industry events, and relationship-building