Sr. Account Manager - Archimedes
Navitus Health Solutions, LLC•,
•Remote
About The Position
The Sr. Account Manager supports a key channel relationship, combining direct client interaction with internal management of operational projects.
Requirements
- Bachelor’s degree in appropriate field of study or equivalent work experience required.
- 2 years of relevant experience in pharmacy benefits industry.
- Proven experience successfully managing client relationships.
- Knowledge of specialty medication benefits preferred.
- Expert proficiency with Microsoft Office Suite.
Responsibilities
- Develop positive client relationships.
- Develop effective solutions to customer problems.
- Support call center in resolving member escalations and communication back to the client.
- Work with clients to identify, gather information about scope and timelines for client projects.
- Own operational support for client needs including member letters.
- Participate in requirement gathering and QA for product development activities related to client needs.
- Participate in, adhere to, and support compliance, people and culture, and learning programs.
- Perform other duties as assigned.
Benefits
- Top of the industry benefits for Health, Dental, and Vision insurance
- 20 days paid time off
- 4 weeks paid parental leave
- 9 paid holidays
- 401K company match of up to 5%
- Adoption Assistance Program
- Flexible Spending Account
- Educational Assistance Plan and Professional Membership assistance
- Referral Bonus Program – up to $750!
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What This Job Offers
Job Type
Full-time
Career Level
Senior
