Sr. Account Manager

Gallagher • West Des Moines, IA

6h

About The Position

At Gallagher Benefit Services, you’re a trusted partner to organizations navigating some of their most important people decisions. We help clients build better workplaces, where people feel supported, empowered, and inspired to thrive. Whether it’s shaping benefit strategies, designing wellbeing programs, or advising on workforce challenges, the work you do here creates meaningful change for businesses and the people who power them. We’re a community of bold explorers, trusted experts, and compassionate partners; working side by side to solve problems, and shape the future of work. Here, curiosity is encouraged, collaboration is second nature, and your ideas have room to grow. If you’re looking for a place where your contribution matters and where you can help build a better world of work; think of Gallagher. At Gallagher, we’re united by a legacy of trust, integrity, and service that spans over 100 years. As a Senior Account Manager, you’ll play a key role in building and maintaining strong client relationships. You’ll work with some of our largest and most complex accounts, helping clients manage their risks and achieve their goals. This is your chance to join a team of service-minded individuals who are committed to shared success and continuous growth.

Requirements

• Bachelor's degree and 5 or more years client coordination and/or claims management experience
• OR High School degree and 10 years client coordination and/or claims management experience.
• License required.
• Able and willing to travel approximately 25% of the time.
• A passion for delivering exceptional service and building lasting relationships.
• The ability to explain complex issues in simple terms, whether in writing or in presentations to senior stakeholders.
• Strong organizational skills and attention to detail.
• A commitment to ethical practices and doing what’s right.
• Excellent verbal and written communication skills.
• Able to quickly determine critical issues.

Responsibilities

• Be the go-to person for your clients, ensuring their needs are met with care and precision.
• Lead the day-to-day management of accounts, negotiate service agreements, and deliver tailored solutions that add value.
• Help secure existing business and grow new opportunities by cultivating trust and driving the sale of additional services.
• Build and expand relationships with clients at all levels of their organization.
• Collaborate with internal teams to deliver high-quality solutions.
• Prepare and negotiate fee-based pricing to ensure account profitability.
• Contribute to a culture of performance and continuous improvement.

Benefits

• competitive and comprehensive compensation package
• Medical/dental/vision plans, which start from day one!
• Life and accident insurance
• 401(K) and Roth options
• Tax-advantaged accounts (HSA, FSA)
• Educational expense reimbursement
• Paid parental leave
• Digital mental health services (Talkspace)
• Flexible work hours (availability varies by office and job function)
• Training programs
• Gallagher Thrive program – elevating your health through challenges, workshops and digital fitness programs for your overall wellbeing
• Charitable matching gift program

What This Job Offers

• Job Type: Full-time
• Career Level: Senior
• Number of Employees: 501-1,000 employees