Sr. Account Manager

FASTENER DISTRIBUTION HOLDINGS LLC.• CT, US, CT

1d•Onsite

About The Position

The Sr. Account Manager is responsible for sales strategies, development of business and strategic planning, and customer/program/product line development. They will work closely with multiple teams to represent the sales team’s interest and need’s while enhancing the organization’s partnerships.

Requirements

Associate’s degree or equivalent from two-year college or technical school
7-10 years of related experience of Sales related roles
Ability to read and interpret general business periodicals, technical procedures or government regulations
Ability to write reports business correspondence and procedures
Ability to solve practical problems and eal with a variety of concrete variables in situations
Strong problem-solving and analytical thinking abilities, with a keen attention to detail
Ability to work collaboratively across cross-functional teams and manage multiple priorities in a fast-paced environment
Skilled in Microsoft Office (Excel, PowerPoint, Word, etc.)
Knowledge in company basic ERP and internet browsing
U.S. Citizen, U.S. Permanent Resident (Green Card holder) or asylee/refugee status as defined by 8 U.S.C. 1324b(a)(3) required.
ITAR requirement
Some positions will require current U.S. Citizenship due to contract requirements.
This position requires access to information that is subject to compliance with the International Traffic Arms Regulations (“ITAR”) and/or the Export Administration Regulations (“EAR”). In order to comply with the requirements of the ITAR and/or the EAR, applicants will be asked to provide specific documentation to verify U.S. person status under the ITAR and the EAR. A “U.S. person” according to their definition is a U.S. citizen, U.S. lawful permanent resident (green card holder), or protected individual such as a refugee, or asylee. See 22 CFR 120.15.

Responsibilities

Receive and process quotes, orders, pricing, availability, shipping costs, etc.
Communicate with customers and process RFQs, POs, Returns, order follow-ups
Possess detailed product knowledge with the ability to troubleshoot customers’ needs and provide adequate solutions
Create and build customer relationships by communicating via email and telephone
Negotiate prices with customers for potential orders
Effectively communicate with internal departments including Shipping & Receiving, Quality, Finance, Operations and Purchasing
Recommend products and services that best fit customer needs
Review and accurately enter Purchase Orders (Contracts) to ensure can comply with customer’s Terms & Conditions, Quality and Customer Specific Requirements
Be cooperative, positive, and respectful with customers, supervisors, and co-workers
Performed other duties as assigned