Sr Account Manager

EBSCO Industries Inc•Waukegan, IL

20h•$90,000 - $110,000

About The Position

At Luxor, we cultivate a culture of innovation and forward-thinking that our employees thrive in, and this mindset is reflected in our products. As a manufacturer of cutting-edge workspace solutions for commercial, educational, industrial, and various other markets, we consistently develop functional, value-driven products. Our workspace furniture solutions are designed to foster a healthy and collaborative work environment. Job SummaryThe Sr Account Manager owns the strategy and performance of assigned accounts, driving sustainable revenue growth through long-term customer partnerships. This role is responsible for identifying and developing high-value opportunities, engaging senior-level stakeholders and influencers, and expanding the company’s presence within assigned accounts. The role leads account planning and execution of an assigned vertical (Education, Commercial, Industrial), leveraging strategic selling skills, data analysis, and market insight to shape vertical development plans. Success requires effective management of distribution partners, disciplined pipeline development, and the ability to translate complex data into compelling customer-focused plans.

Requirements

Previous experience with proven results in new business sales, account management, named account and/or territory sales. Experience B2B selling into industrial supply, education, office solutions, healthcare, or commercial accounts strongly preferred.
Proven success in territory and/or named account management, within industrial industry preferred
Demonstrated ability to manage and grow large established customer accounts through strong relationship building and strategic engagement.
Highly organized, self-motivated, and effective at long-term planning and prioritization
Strong analytical and forecasting skills
Clear, confident communicator with strong presentation and written/verbal communication skills
Solutions oriented problem solver with a positive, results-driven mindset.
Bachelor’s Degree in business or related field
4-7 years’ sales experience, with 5+ years outside sales experience, within the industry preferred
Intermediate PowerPoint
Intermediate Excel
Outlook
Experience using CRM (Salesforce preferred) to review customer and product data
Experience using ERP systems (Sage preferred) to review customer and product data
Must be able to travel to customer and prospect locations regularly
Must be able to stand for extended periods of time (tradeshows)

Responsibilities

Deliver sales targets for assigned accounts, with direct accountability for meeting and exceeding quarterly and annual revenue and profitability targets
Build and direct Industry strategy using market data and sales analytics to prioritise customers, guide engagement plans, and respond to evolving market dynamics
Maximize account revenue by increasing penetration, expanding contacts, and identifying and developing new opportunities aligned to sales goals & strategy
Create and execute proactive account plans, including sales strategies, promotions, product placement, and coordinated account visits
Lead account penetration planning in partnership with Jr Sales roles and sales leadership, including regular business reviews to track progress and results
Own sales forecasting for assigned accounts, ensuring S&OP teams have timely, accurate inputs to support demand planning and supply alignment
Serve as the primary liaison between customers and internal teams, representing the company at customer meetings and industry events as needed.
Identify customer and market opportunities, contributing new product & portfolio insights to support growth strategy
Maintain strong awareness of market trends and competitive dynamics
Own sales activity and performance reporting, ensuing accurate visibility into pipeline
Proactively manage and resolve customer issues, escalating as needed to protect relationships and revenue