Sr. Account Manager

GoodRx

About The Position

The Sr. Account Manager owns and grows a portfolio of regional and mid-sized retail pharmacy partnerships, driving profitable claims growth and market share expansion. This role is responsible for developing account strategies, deepening executive relationships, and leading cross-functional initiatives that deliver measurable business impact. GoodRx is the leading prescription savings platform in the U.S. Trusted by more than 25 million consumers and 750,000 healthcare professionals annually, GoodRx provides access to savings and affordability options for generic and brand-name medications at more than 70,000 pharmacies nationwide, as well as comprehensive healthcare research and information. Since 2011, GoodRx has helped consumers save nearly $75 billion on the cost of their prescriptions. Our goal is to help Americans find convenient and affordable healthcare. We offer solutions for consumers, employers, health plans, and anyone else who shares our desire to provide affordable prescriptions to all Americans.

Requirements

8+ years of relevant experience with a bachelor’s degree, or 6+ years of relevant experience with a master’s degree
Demonstrated success managing and growing complex accounts, preferably in healthcare, pharmacy, PBM, or marketplace environments
Ability to develop and execute data-driven account strategies that drive revenue and profitability
Strong ability to interpret performance data, identify trends, and translate insights into actionable recommendations
Experience working with KPIs such as claims volume, margin, and market share
Proven ability to build relationships with senior stakeholders and influence decision-making
Strong executive presence with experience leading business reviews and presenting to client leadership
Experience working closely with pricing, operations, contracting, and marketing teams to deliver client outcomes
Ability to navigate and influence cross-functional priorities in a matrixed organization
Experience supporting or leading contract renewals and negotiations with a focus on value creation and long-term partnerships

Responsibilities

Own and deepen relationships with regional and mid-sized retail pharmacy partners, including building trust with senior stakeholders and influencing decision-making
Drive account performance by proactively analyzing KPIs, identifying growth levers, and leading execution of partnership strategies to increase profitability and market share
Lead cross-functional collaboration with pricing, network operations, contracting, and marketing to design and deliver high-impact partner initiatives
Conduct and lead strategic business reviews, translating data into clear narratives, actionable recommendations, and aligned growth plans
Own renewal cycles and contract negotiations, identifying opportunities to expand scope, improve economics, and strengthen long-term partnerships
Proactively identify and lead expansion opportunities across assigned accounts, including new program adoption or geographic growth
Synthesize client feedback and market insights to influence internal strategy, product roadmap, and process improvements
Mentor junior team members and contribute to team best practices, playbooks, and scaling efforts