Sr Sales Account Manager- Pacific Northwest- Monarch Robotics

Johnson & Johnson Innovative Medicine•Washington, DC
•$95,000 - $152,950•Onsite

About The Position

Johnson & Johnson is seeking a Senior Account Manager for its Pacific Northwest territory, covering Washington, Oregon, Idaho, and Nevada, ideally based in Seattle, Washington. This field-based role serves as the point person for end-to-end program development and clinical success for Auris Surgical Robotics technologies. The position supports procedure sales, clinical and technical education, installation, adoption, and utilization, partnering with customers and the broader commercial team to help achieve clinical and economic goals.

Requirements

  • Bachelor’s degree and at least 3 years of professional and/or related experience; or an Associate degree or medical certification and at least 5 years of professional and/or related experience.
  • Ability to learn and communicate technical product information and clinical knowledge of disease states to physicians and economic buyers.
  • Ability to travel extensively, up to 75%, including overnight travel within the assigned territory.
  • Ability to work in hospital and ASC settings, attend live patient cases as required, and wear necessary protective equipment such as lead aprons and masks.
  • Self-starter who performs well autonomously and can solve problems and think critically in high-pressure environments.
  • Ability to work effectively with a team and collaborate in a matrix environment; receptive to constructive feedback.
  • Strong organization skills, including the ability to manage multiple tasks and projects and prioritize effectively.
  • Ability to communicate frequently and at a high level with sales management and the broader organization.
  • Ability to work in a regulated environment in compliance with ISO 13485 and 21 CFR 820.
  • Valid driver’s license.

Nice To Haves

  • Preferred skills listed include brand marketing, business behavior, communication, cross-selling, customer centricity, customer effort score, goal attainment, hospital operations, innovation, lead generation, market research, medicines and device development and regulation, problem solving, sales, solutions selling, sustainable procurement, and vendor selection.

Responsibilities

  • Develop and execute quarterly business plans to achieve procedure and disposable sales revenue targets in the assigned territory.
  • Maintain a detailed, frequently updated strategic territory business plan and provide realistic sales forecasts to sales management.
  • Partner with Field Sales Territory Manager counterparts on strategic sales activities to maximize capital system and procedure sales.
  • Lead technical and clinical product discussions and demonstrations to support sales and adoption of Auris Surgical Robotics technologies.
  • Execute referral education activities that contribute to increased procedure sales.
  • Implement post-sale installation, implementation, and adoption protocols in collaboration with sales and service teams.
  • Support new customers with clinical adoption of Auris Surgical Robotics technologies and educate physicians and staff on product use.
  • Work with customers to help them achieve clinical and economic goals, promote satisfaction, and increase utilization.
  • Maintain expert knowledge of Auris Surgical Robotics products, understand industry and market trends, and develop strategies to stay ahead of competitors.
  • Share sales strategies and key learnings with sales management and peers, and communicate customer needs and feedback to the organization.
  • Work in hospital and ambulatory surgery center settings, including attending live patient cases when required.

Benefits

  • Eligible to participate in the Company’s sales incentive compensation program, subject to applicable plan terms.
  • Eligible to participate in the J&J Fleet program, with the option to elect a company car or car allowance under program terms.
  • Vacation: 120 hours per calendar year, subject to applicable policy and date of hire.
  • Sick time: 40 hours per calendar year; 56 hours per calendar year for employees residing in Washington, subject to applicable policy and date of hire.
  • Holiday pay, including floating holidays: 13 days per calendar year.
  • Work, Personal and Family Time: up to 40 hours per calendar year.
  • Parental leave: 480 hours within one year of a birth, adoption, or foster care placement.
  • Bereavement leave: 240 hours for an immediate family member and 40 hours for an extended family member per calendar year.
  • Caregiver leave: 80 hours in a 52-week rolling period.
  • Volunteer leave: 32 hours per calendar year.
  • Military spouse time-off: 80 hours per calendar year.
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