NA Emerging Enterprise Expansion Sr. Account Executive

Lucid SoftwareSalt Lake City, UT
Hybrid

About The Position

Lucid Software is a leader in visual collaboration and work acceleration, enabling teams to visualize and build the future by transforming ideas into reality. Our product suite includes the Visual Collaboration Suite (Lucidchart and Lucidspark) and airfocus. We are guided by our core values: innovation in everything we do, passion & excellence in every area, individual empowerment, initiative and ownership, and teamwork over ego. At Lucid, we value diverse perspectives and are committed to fostering a respectful and inclusive environment for everyone. Lucid operates as a hybrid workplace, promoting a healthy work-life balance by offering flexibility to work remotely, from one of our offices, or a combination of both, depending on role and team requirements. Since its inception, Lucid Software has garnered numerous global and regional accolades for its products, business performance, and workplace culture. These include recognition on the Forbes Cloud 100, Fast Company Most Innovative Companies, Fortune Best Workplaces in Technology, and PEOPLE’s Companies that Care lists. With over 100 million users worldwide, Lucid is the most utilized visual collaboration platform among Fortune 500 companies. Our clientele includes major organizations like Google, GE, and NBC Universal, and we collaborate with industry leaders such as Google, Atlassian, and Microsoft.

Requirements

  • 4+ years of quota-carrying closing experience (as an Account Executive or similar role, preferably in B2B SaaS or technology sales)
  • Proven record of consistently achieving or exceeding pipeline and quota targets
  • Strong written and verbal communication skills, with the ability to tailor messaging across IC to executive audiences
  • Ability to thrive in a dynamic, high-growth environment and manage multiple complex priorities simultaneously
  • Hybrid availability: ability to work from our South Jordan, UT office on Tuesdays and Thursdays

Nice To Haves

  • Experience driving expansion, renewals, or cross-sell motions within existing customer accounts (Account Executive, Account Manager, or similar role)
  • Expertise working in Salesforce CRM and managing pipeline with operational rigor
  • Experience with Outreach or similar sales engagement workflows
  • Demonstrated ability to position a competitive software solution and win against direct/indirect competitors
  • Bachelor's degree or equivalent work experience

Responsibilities

  • Own and grow a defined book of business: driving expansion and renewal outcomes through proactive engagement, value-based selling, and executive-level relationship building
  • Deliver exceptional customer experience while identifying strategic areas to broaden Lucid adoption across teams, departments, and regions
  • Execute a high-velocity, targeted outbound motion within existing accounts to uncover whitespace and generate incremental pipeline
  • Forecast accurately and consistently, providing clear visibility into pipeline health, deal progression, and attainment to sales leadership
  • Become a subject-matter expert in Lucid’s product suite, market landscape, and customer personas; translating technical and workflow needs into compelling value propositions
  • Collaborate cross-functionally (CSM, Marketing, Product, RevOps) to ensure customer success, maximize account penetration, and remove roadblocks to growth
  • Demonstrate Lucid’s values daily, especially Teamwork Over Ego, by sharing best practices, mentoring peers, and operationalizing scalable sales motions
  • Maintain strong operational rigor and adherence to activity expectations, CRM hygiene, and internal SLAs
  • Perform additional responsibilities as required to support team and company objectives
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