Squash Instructor

Life Time•Duluth, GA

About The Position

The Squash Instructor teaches private and group squash lessons in accordance with department programming brand standards and standard operating procedures. The instructor is expected to grow their book of business and revenue to meet or exceed personal financial goals while providing member-centric customer service that encourages repeat business and referrals. Approximately 80% of working time is spent on-court providing instruction. The role develops safe, professional, and comprehensive lessons and programs that help students progress and remain involved in squash. The instructor also creates positive member experiences through programs, tournaments, and special events; maintains clean, organized, and functional squash courts and equipment; and handles registration, billing, scheduling, and adherence to company procedures. The instructor collaborates with Membership Advisors and Member Activities in system-wide sales efforts and attends department and all-club meetings.

Requirements

High school graduate or equivalent.
Excellent customer service skills and a friendly, outgoing, positive attitude.
Thorough knowledge of squash and effective teaching styles and techniques.
Excellent communication, time management, and organization skills.
Comfortable working with all age groups and building positive relationships with members and team members.
Ability to sit, stand, walk, reach, climb, and lift up to 50 pounds.
Authorized to work in the United States or Canada, depending on work location.
Squash Level 1 certification or European equivalent.
CPR and AED certification within 30 days of hire.

Nice To Haves

One or more years of experience in squash instruction.

Responsibilities

Monitor, demonstrate, and instruct students during squash lessons on proper techniques, tactics, and strategies to improve their game.
Spend approximately 80% of working time on-court providing instruction.
Develop safe, professional, and comprehensive squash lessons and programs that support student development, continued involvement, and a positive Net Promoter Score.
Create exceptional member experiences by involving members in programs, tournaments, and special events, using available marketing support and tools.
Ensure squash courts and equipment are clean, organized, and in good working condition.
Ensure proper registration and billing for squash students and programming.
Book all lessons and programs in Life Time court scheduling software and follow company standard operating procedures.
Participate in system-wide sales efforts with Membership Advisors and Member Activities, helping make Squash an integral component of the Life Time brand.
Attend department and all-club meetings.
Grow a book of business and revenue to meet or exceed personal financial goals.
Provide member-centric customer service that encourages repeat business and referrals.