SQA Testing Manager

Signature Performance, Inc.•,

11d

About The Position

The SQA Testing Manager leads, manages, mentors, and develops the Software Quality Assurance (SQA) team, serving as the organization’s representative for SQA Testing. The role ensures the team operates effectively and tracks quality assurance metrics so that IT systems supporting organizational operations function properly. The manager provides leadership, guidance, and input into SQA system integration testing (SIT) and user acceptance testing (UAT) strategies and best practices. They oversee the design, implementation, and maintenance of test plans, procedures, cases, scenarios, and scripts; lead SQA analysis of solution designs and technical documentation; and integrate testing into the software development life cycle where appropriate. The role coordinates and estimates testing work, conducts manual testing and supports automation script execution, ensures backend testing with SQL, tracks defects and regression testing, develops testing processes, and collaborates with internal leaders and stakeholders. The manager also investigates non-conforming software, supports user solutions, monitors team capacity and quality metrics, and stays current with testing tools and strategies. The position requires U.S. citizenship or naturalized citizenship. Work must be completed in the continental United States, Alaska, or Hawaii. Candidates must participate in camera-enabled interviews, which may be recorded after candidates are given the opportunity to consent and are notified before recording begins. A NACi or higher-level security clearance must be applied for and maintained to support government assignments.

Requirements

At least five years of SQA Testing experience.
At least 3–5 years of management experience.
Bachelor’s degree or equivalent experience.
Deep knowledge of software QA and testing methodologies, tools, and processes.
Expertise in functional and non-functional testing best practices.
Strong analytical and problem-solving skills.
Ability to manage multiple projects and team members simultaneously.
Ability to communicate and collaborate effectively with diverse internal and external stakeholders.
Ability to plan, prioritize, and balance staffing according to organizational needs.
Commitment, team orientation, professionalism, trustworthiness, honesty, and integrity.
Ability to work well in a cross-functional environment.
Attention to detail and ability to work on multiple projects simultaneously.
Proficiency with SQL and MS Office applications, including Teams, Word, Excel, PowerPoint, Visio, and Access.
Must be a U.S. citizen or naturalized citizen.
Must apply for and maintain NACi or higher-level security clearance for government assignments.
All work must be completed in the continental United States, Alaska, or Hawaii.
Must participate in camera-enabled interviews; interviews may be recorded subject to the stated consent and notification process.

Nice To Haves

Experience with Jira.

Responsibilities

Manage all aspects of the SQA Testing Team, providing leadership, management, guidance, and input into SQA SIT and UAT strategies and best practices.
Oversee the design, implementation, and maintenance of quality assurance test plans, procedures, cases, scenarios, and scripts to ensure compliance with SQA standards and methodologies.
Lead SQA analysis of solution designs, requirements, specifications, and technical design documents to establish test strategies, plans, and architectures.
Integrate SQA SIT and UAT testing with the full software development life cycle when appropriate.
Monitor team velocity and staff capacity, recommend workload adjustments, and plan, prioritize, estimate, and coordinate testing activities.
Conduct manual testing and work with team members to execute automation scripts when appropriate.
Ensure SQA testers perform backend testing using complex SQL queries.
Identify, document, and track bugs, and monitor debugging outcomes.
Monitor regression testing when new code is deployed or bugs are resolved.
Develop, implement, and apply testing processes for new and existing products to meet client needs.
Lead, coach, train, and mentor SQA team members in testing efforts.
Collaborate with internal team leaders, including development, automation, operations, and account management, to identify system and testing requirements and provide updates, challenges, and alternate approaches.
Investigate causes of non-conforming software and train users to implement solutions.
Track quality assurance metrics, including test execution, coverage, defect densities, and open defect counts.
Stay up to date with testing tools and strategies.
Participate in daily and collaboration meetings.