Springfield Family Supports Program Coordinator

New North Citizens Council Inc•Springfield, MA

14h•$28 - $32•Onsite

About The Position

The Springfield Family Supports Program Coordinator is responsible for coordinating and advancing the mission of the Springfield Family Supports Coalition by bringing together parents, caregivers, community stakeholders, and service providers to improve access to resources, strengthen family support systems, and address service gaps within the community. Working closely with the Chief of Family and Child Services and Coalition members, the Coordinator will facilitate strategic planning, community engagement, leadership development, advocacy initiatives, and systems-level collaboration to support families, particularly those involved with or impacted by the Department of Children and Families (DCF). The Coordinator serves as the primary liaison among families, providers, community organizations, and public stakeholders to ensure that family voices drive decision-making and program development.

Requirements

Bachelor's degree in Social Work, Public Administration, Human Services, Community Development, Community Organizing, or a related field, or equivalent.
Minimum of three years of experience in community engagement, family support services, coalition building, advocacy, or program coordination.
Working knowledge of the needs and challenges experienced by DCF-involved families.
Experience facilitating meetings, trainings, or community engagement activities.
Strong organizational, project management, and communication skills.
Experience working collaboratively across multiple organizations and stakeholder groups.
Demonstrated ability to analyze information, solve problems, and implement innovative solutions.
Valid driver's license and access to a reliable, insured vehicle.
Commitment to diversity, equity, inclusion, and family-centered practices.

Nice To Haves

Master's degree in Social Work, Public Administration, Community Development, or a related field.
Multilingual proficiency.
Experience with grassroots organizing and community mobilization.
Grant writing and resource development experience.
Experience developing and supporting advisory groups, councils, or coalitions.
Experience working within systems-based collaborative initiatives involving multiple agencies and stakeholders.

Responsibilities

Facilitate the development, implementation, and ongoing improvement of the Coalition’s governance structure and operating procedures.
Coordinate and guide the development of annual action plans, goals, and budgets in collaboration with Coalition members and the Chief of Family and Child Services.
Support the implementation of Coalition initiatives and ensure alignment with strategic priorities.
Foster meaningful partnerships among parents, caregivers, service providers, community organizations, and public agencies.
Recruit, engage, and retain Coalition members to ensure diverse and consistent participation.
Create and implement leadership development opportunities for parent leaders and community volunteers.
Coordinate Coalition meetings, workgroups, trainings, and community engagement activities.
Collaborate with Coalition members to plan and implement events that support family engagement and community awareness.
Manage program budgets in partnership with the Chief of Family and Child Services.
Develop innovative, systems-based approaches to referrals, care coordination, and comprehensive service delivery.
Develop and maintain data collection and evaluation systems to support data-driven decision-making and strategic planning.
Analyze community and program data to identify trends, service gaps, and opportunities for improvement.
Utilize data findings to strengthen partnerships and improve access to services for families.
Collect and maintain documentation required for programmatic, contractual, and grant reporting.
Prepare reports and presentations that communicate outcomes, needs assessments, and program impact.
Create opportunities to share findings with stakeholders, community partners, and public officials.
Strengthen communication and collaborative planning with DCF offices, Family-Based Services Networks, and other community partners.
Collaborate with Coalition members to develop and implement a comprehensive communications and engagement strategy.
Increase awareness of family support initiatives among families, service providers, policymakers, and community stakeholders.
Document outreach efforts and evaluate their effectiveness in expanding Coalition participation and impact.
Support the planning and facilitation of advocacy events, community forums, stakeholder meetings, and public awareness campaigns.
Promote family-centered policies and practices that strengthen support systems for children and families.
Ensure parent and caregiver voices are represented in Coalition planning, decision-making, and advocacy efforts.
Identify grant opportunities and funding sources that support Coalition goals and initiatives.
Assist with grant writing, proposal development, and partnership-building efforts.
Support fundraising activities and resource development initiatives that enhance program sustainability.
Cultivate relationships with community organizations, foundations, and public agencies to support collaborative efforts.