Spring 2027 Intern - Technology Services Operations
Workiva•Ames, IA
•Remote
About The Position
The Technology Services Operations Intern will work on a team that oversees the installation, routine maintenance, upgrades, and daily support of network, server, and storage software. You will assist in the day-to-day operation of Workiva’s systems and constantly look for ways to better meet internal customer needs.
Requirements
- Actively pursuing a degree in Computer Science, Management Information Systems, Network Administration, Accounting, or a related field of study
Nice To Haves
- Excellent verbal, written, and interpersonal communication skills
- Self-motivated with strong propensity for action, results, and continuous improvement
- The ability to work successfully in a high-energy, fast-paced, rapidly changing environment
- Exceptional organizational skills with the ability to multi-task and manage multiple processes, programs, and procedures simultaneously while working under pressure to meet deadlines
- Ability to quickly triage problems, identify root causes, and drive issue resolution
- Experience with AWS, networks, or servers
Responsibilities
- Monitor, maintain, and enhance systems to ensure optimal performance
- Review system performance consistently, including alerts and notices, and take appropriate action quickly to prevent downtime
- Install, configure, upgrade, and maintain end-user computing and telecommunication systems
- Assist the Operations team through various activities, such as facilitating change management meetings, assembling knowledge documents, and helping with operations projects
Benefits
- 401(k) participation and match
- Paid sick leave
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What This Job Offers
Job Type
Part-time
Career Level
Intern
Education Level
No Education Listed
