Spravato Medical Assistant
About The Position
The Spravato Medical Assistant is responsible for serving as a point of contact to coordinate medical care, providing support to patients and psychiatric clinicians, ensuring quality customer service to patients as they navigate the mental health experience. The Spravato Medical Assistant supports psychiatric clinicians in delivering safe, high-quality patient care and treatment services. This role oversees day-to-day treatment operations, rooms patients, obtains vitals, administers medications as ordered, monitors patients throughout treatment, maintains clinical documentation, manages medication and supply inventory, and ensures compliance with regulatory requirements. Additional responsibilities include providing patient education, coordinating with pharmacies and referral partners, assisting with prior authorizations and patient paperwork, and supporting clinicians with administrative tasks. The ideal candidate is patient-focused, highly organized, able to multitask in a fast-paced environment, and committed to delivering an exceptional patient experience.
Requirements
- Certified Medical Assistant required
- High school diploma required
- Current BLS certification
- Proficiency with EMRs and Microsoft Office
- Strong communication, organizational, and documentation skills
- Knowledge of HIPAA and patient confidentiality requirements
Nice To Haves
- Associate's or Bachelor's degree preferred
- 1+ years of healthcare, clinical, or customer service experience preferred
Responsibilities
- Serve as a point of contact to coordinate medical care
- Provide support to patients and psychiatric clinicians
- Ensure quality customer service to patients as they navigate the mental health experience
- Oversee day-to-day treatment operations
- Room patients
- Obtain vitals
- Administer medications as ordered
- Monitor patients throughout treatment
- Maintain clinical documentation
- Manage medication and supply inventory
- Ensure compliance with regulatory requirements
- Provide patient education
- Coordinate with pharmacies and referral partners
- Assist with prior authorizations and patient paperwork
- Support clinicians with administrative tasks
Stand Out From the Crowd
Upload your resume and get instant feedback on how well it matches this job.
What This Job Offers
Job Type
Full-time
Career Level
Mid Level
Education Level
High school or GED
