Sportsplex Front Desk Associate

ST CHARLES PARK DISTRICT•St. Charles, IL

1d•$15 - $15•Onsite

About The Position

Deliver high quality recreation services for residents, visitors and the St. Charles community by adhering to the District’s safety and administrative policies and procedures. This position requires extensive knowledge and ability to work cooperatively and harmoniously with the general public, cooperating agencies and fellow employees. The Sportsplex Front Desk Associate shall complete their assigned duties to the best of their abilities, offering suggestions of better ways to accomplish jobs and be ever mindful of the best interests of the St. Charles Park District and of fellow employees.

Requirements

Must be a minimum of 16 years of age.
High School Diploma or a diploma in process.
Excellent communication and customer service skills are a must.
Knowledge of how to greet the public courteously, obtain information and give accurate and understandable information.
Must have strong interpersonal skills and work well with the public and staff.
Maintain First Aid/CPR/AED certification or obtain certification within 30 days of hire.
Maintain DCFS mandated reporter certificate or obtain certification within 30 days of hire.

Nice To Haves

Prefer work experience in reception and customer service work including basic computer work.

Responsibilities

Answer telephones and to greet and accommodate customers.
Provide information and assistance to fellow staff members.
Effectively communicate orally.
Process registrations, collect fees, issue receipts and initiate refunds for programs, activities and rentals.
Notify class participants of class changes or cancellations.
Operate various office machines such as copier, fax, telephone, postage meter, computer and printer as needed.
Maintain an orderly and professional atmosphere at the service desk.
Keep the service desk and lobby areas clean and neat.
Open and distribute incoming mail and dispatch outgoing mail.
Follow all safety procedures that pertain to duties involved and support all aspects of the Park District Safety Program.
Set up and take down rooms for programs and rentals.
Assist in cleaning, order and care of the facility, nearby restrooms, front desk, and surrounding areas; including the emptying out of trash receptacles.