Front Desk Associate
About The Position
Digs Long Grove, a premier dog daycare and boarding kennel, is seeking enthusiastic, motivated, hospitality-minded Front Desk Associate to join our front desk team. We are looking for reliable, organized individuals with a passion for elevated customer service and hands-on animal care. The ideal candidate is friendly, warm, courteous, and professional, with the ability to interact confidently with people of all ages, as well as dogs and cats. A strong work ethic, upbeat attitude, and attention to detail are essential. This is a hands-on position that supports the daily flow of business while delivering an exceptional experience for clients and their pets.
Requirements
- Experience working with dogs
- Comfort handling large, energetic dogs
- Basic canine behavior knowledge
- Strong customer service and reception skills
- Excellent verbal and written communication
- Organized, task-oriented, and detail-oriented
- Reliable with strong time management skills
- A welcoming disposition and positive attitude
- Genuine love and respect for all animals
Nice To Haves
- Prior hotel front desk, reception, scheduling, or check-in desk experience is a plus
Responsibilities
- Providing outstanding customer service and exceeding client expectations
- Maintaining a clean, organized, and welcoming lobby and front desk area
- Following all standard operating procedures
- Managing check-ins, scheduling, and POS transactions
- Handling dogs of all sizes and energy levels, including large and boisterous dogs
- Assisting with animal care
- Communicating clearly and professionally with clients and team members
Benefits
- Dental and vision benefits
- 401(k) with up to 4% company match
- Medical benefits
- DigIn Shared Ownership Program
- Discounted DayPlay
Stand Out From the Crowd
Upload your resume and get instant feedback on how well it matches this job.
What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
No Education Listed
