This role supervises all wagering policies of the Race & Sports books, ensuring adherence to AML & Title 31 procedures. The position oversees the function of all personnel in Sportsbook Operations to maximize productivity, providing coaching, guidance, and instruction. Responsibilities include administering evaluations, performance reviews, and merit compensation, as well as maintaining work schedules and overseeing personnel development (hiring, training, discipline). The role involves developing and managing the operating plan to meet forecast goals for operating expenses, ensuring betting limit guidelines are followed, and monitoring competitors' practices and technological innovations. The position also requires staying aware of legislative actions affecting business opportunities, ensuring customer recognition and development are priorities, and verifying that departmental procedures comply with all regulatory requirements and provide maximum security for company assets. Additionally, the role ensures facilities and equipment are available and functioning properly, and resolves disputes by following house rules and collaborating with local regulatory bodies.
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Job Type
Full-time
Career Level
Mid Level
Education Level
High school or GED