SPORTSBOOK/KENO WRITER

Tamaya Enterprises Inc. d•Santa Ana Pueblo, NM

3h•Onsite

About The Position

Responsible for processing the various types of sports or keno wagers and cashiering while providing excellent service to guests. The essential mental functions described here are representative of those that must be met by a team member to successfully perform the essential functions of this position. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. The essential physical functions described here are representative of those that must be met by a team member to successfully perform the essential functions of this position. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Employee’s duties are performed indoors in a climate controlled non-smoking environment.

Requirements

Preference to qualified Santa Ana Tribal members.
Must have a working knowledge of all sports and be able to intelligibly discuss sporting events with guests.
High school diploma or GED required.
Ability to work weekends, holidays and overtime as needed by operations.
Six months to one-year experience in a customer service environment.
Professional appearance
A smartphone capable of running company applications and communication systems is required. If a smartphone is not provided by the company, a candidate or employee may be provided a smartphone of the company’s choice, through a payroll deduction program.
All employees are required to proficiently use a smartphone for company applications, email, and text.
Must be able to obtain and maintain a SASCH Key Gaming License

Nice To Haves

Bi-lingual and multi-cultural experience preferred

Responsibilities

Greets guests in a friendly, professional and welcoming manner.
Notifies direct supervisor of any irregularities to maintain security of their area and casino.
Educates players on the proper rules and procedures.
Imputes betting information correctly into computer.
Verifies winning tickets for guests.
Maintains and verifies a cash bank.
Accepts money and gives ticket and change to guests.
Maintains and updates the betting sheets.
Maintains a clean and neat playing area for the guest.
Adheres to gaming commission regulations, company and departmental policy, applicable tribal, state and federal laws.
Follows all cash handling and exchange procedures provided for accuracy and thoroughness.
Remains current on federal currency reporting requirements (Title 31) as it relates to player activity.
Follows the Santa Ana Star Casino Hotel core values.
Performs other duties as assigned.