Sports Director

Access Management•Fort Myers, FL

2d•$80,000 - $90,000

About The Position

The Sports Director leads, manages, and coordinates the community’s sports, recreation, and fitness operations, including tennis, pickleball, bocce ball, lawn bowling, cornhole, and the fitness club. The role oversees a team of approximately 5–8 employees and is responsible for providing high-quality programs and services in an engaging, welcoming environment for residents and community members. The Sports Director works with other department directors and leadership to coordinate operations, improve the resident experience, and support community goals. This hands-on position combines administrative responsibilities with oversight of sports, recreation, and fitness facilities. It includes managing programs and events, maintaining safe and well-kept amenities, supervising staff, supporting budgets and records, and addressing resident needs. Flexibility may be required for tournaments, special events, and activities outside traditional business hours.

Requirements

Previous experience in sports management, recreation, fitness operations, athletic programming, club management, or a related field.
Demonstrated experience supervising employees and managing day-to-day operations.
Strong organizational, leadership, communication, and interpersonal skills.
Experience coordinating recreational programs, sports leagues, tournaments, fitness activities, or community events.
Ability to manage multiple amenities, competing priorities, staffing needs, and operational responsibilities simultaneously.
Strong customer service skills and ability to build positive relationships with residents, members, employees, and management.
Basic financial and budget management skills, including expense monitoring and resource allocation.
Proficiency with standard business software, scheduling tools, and administrative systems.

Nice To Haves

Experience overseeing multiple sports and recreational amenities within a master-planned community, homeowners association, country club, resort, or community association management environment.
Familiarity with tennis, pickleball, bocce ball, lawn bowling, cornhole, and fitness club operations.
Experience developing and implementing recreational programming to increase participation and resident engagement.
Experience collaborating with multiple department directors in a service-oriented environment.
CPR, First Aid, or other relevant safety certifications.

Responsibilities

Oversee daily operations of assigned sports and recreation amenities, including tennis, pickleball, bocce ball, lawn bowling, cornhole, and the fitness club.
Ensure facilities, courts, equipment, and recreational spaces are maintained, safe, clean, and ready for use.
Develop, coordinate, and oversee sports programming, recreational activities, leagues, tournaments, clinics, lessons, and special events.
Monitor participation, resident feedback, and program effectiveness to identify improvements and increase engagement.
Establish and maintain operating procedures, schedules, rules, and service standards.
Promote participation across sports and fitness amenities and foster an inclusive, welcoming, community-oriented atmosphere.
Supervise and lead approximately 5–8 employees; set performance expectations, assign responsibilities, manage schedules, and ensure staffing coverage.
Coach, train, and provide ongoing feedback to employees, supporting development and accountability.
Foster a collaborative work environment focused on teamwork, professionalism, and customer service, and address employee and operational concerns.
Oversee fitness club operations and member experience, ensure equipment and facilities are maintained, coordinate fitness programming, and work with relevant personnel to support participation and satisfaction.
Coordinate community activities, events, staffing needs, and shared resources with other department directors.
Collaborate with management on community initiatives, operational priorities, and resident satisfaction goals.
Communicate departmental performance, staffing, programming, facility needs, and operational challenges to leadership.
Support community-wide events and initiatives involving sports, recreation, fitness, and resident engagement.
Assist with departmental budgets, operating expenses, and program costs; monitor expenses and resource allocation.
Maintain schedules, participation records, operational reports, and other departmental documentation.
Identify process improvements, opportunities to maximize amenity use, and ways to enhance service value.
Ensure facilities follow applicable safety standards, established policies, and community guidelines.
Respond professionally to resident inquiries, concerns, and complaints and work toward timely resolutions.
Promote resident satisfaction, engagement, and positive community relationships through service-oriented operations.
Identify facility maintenance concerns and coordinate follow-up with appropriate departments.