Sports Club Supervisor

GATEPonte Vedra Beach, FL
Onsite

About The Position

The Ponte Vedra Inn & Club is one of the premier private clubs and resorts in the country, known for delivering Forbes-level service, exceptional wellness experiences, and unparalleled member satisfaction. As we continue expanding our Sports Club and Wellness offerings, we are seeking an energetic, service-driven leader to join our team as a Sports Club Supervisor. If you are passionate about fitness, recreation, wellness, and luxury hospitality, this is an exciting opportunity to help shape an elevated member experience while leading a talented team in a world-class environment.

Requirements

  • High School Diploma or equivalent required
  • Minimum two (2) years of experience in a luxury club, resort, fitness center, recreation facility, wellness center, or hospitality environment
  • Current CPR, First Aid, and AED certifications required
  • Valid driver's license required
  • Knowledge of fitness center operations, recreation programming, and wellness initiatives
  • Strong leadership, communication, and organizational skills
  • Excellent guest service and problem-solving abilities
  • Understanding of labor management, scheduling, payroll administration, and facility operations
  • Proficiency with Microsoft Office and club management software systems
  • Ability to move throughout the property while maintaining operational oversight
  • Ability to lift and carry up to 50 pounds
  • Ability to work indoors and outdoors in varying weather conditions
  • Ability to stand, walk, and remain active for extended periods

Nice To Haves

  • Associate's or Bachelor's Degree in Recreation, Hospitality, Fitness Management, Sports Management, Business Administration, or a related field preferred
  • Minimum one (1) year of supervisory or leadership experience preferred
  • Experience with scheduling, team leadership, guest service, recreation programming, fitness operations, and wellness services preferred

Responsibilities

  • Assist with the daily operations of the Sports Club, Fitness Center, and wellness programs
  • Lead, coach, train, and support Sports Club team members
  • Ensure all facilities remain safe, clean, organized, and member-ready
  • Assist with scheduling, payroll administration, and labor management
  • Support hiring, onboarding, and colleague development initiatives
  • Promote wellness programs, recreation activities, personal training services, and group fitness offerings
  • Foster strong relationships with members and guests while delivering personalized service
  • Resolve member concerns professionally and effectively
  • Support wellness assessments, member onboarding, and fitness consultations
  • Coordinate special events, recreation programs, and member engagement activities
  • Maintain operational excellence while supporting Forbes Five-Star and AAA Five-Diamond service standards
  • Serve as Manager on Duty when assigned

Benefits

  • Competitive pay
  • Comprehensive benefits package
  • Company-provided uniforms
  • Resort discounts and employee perks
  • Career growth and development opportunities
  • Professional training and certifications
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