Sports Club Supervisor

GATE HRPonte Vedra Beach, FL
Onsite

About The Position

The Ponte Vedra Inn & Club is seeking an energetic, service-driven leader to join their team as a Sports Club Supervisor. This role assists in overseeing the daily operations of the Sports Club, Fitness Center, wellness programs, recreation activities, and member services to ensure an exceptional experience for members and guests. The supervisor provides daily guidance and support to colleagues, assists with staffing and scheduling, promotes member engagement, ensures facility readiness and safety, and helps execute wellness, fitness, and recreation programming. This leadership position supports the Executive Director of Wellness and Sports Club Manager in achieving departmental goals and maintaining luxury service standards within a world-class environment.

Requirements

  • High School Diploma or equivalent required
  • Minimum two (2) years of experience in a luxury club, resort, fitness center, recreation facility, wellness center, or hospitality environment
  • Current CPR, First Aid, and AED certifications required
  • Valid driver's license required
  • Knowledge of fitness center operations, recreation programming, and wellness initiatives
  • Strong leadership, communication, and organizational skills
  • Excellent guest service and problem-solving abilities
  • Understanding of labor management, scheduling, payroll administration, and facility operations
  • Proficiency with Microsoft Office and club management software systems
  • Ability to move throughout the property while maintaining operational oversight
  • Ability to lift and carry up to 50 pounds
  • Ability to work indoors and outdoors in varying weather conditions
  • Ability to stand, walk, and remain active for extended periods

Nice To Haves

  • Associate's or Bachelor's Degree in Recreation, Hospitality, Fitness Management, Sports Management, Business Administration, or a related field preferred
  • Minimum one (1) year of supervisory or leadership experience preferred
  • Experience with scheduling, team leadership, guest service, recreation programming, fitness operations, and wellness services preferred

Responsibilities

  • Assist with the daily operations of the Sports Club, Fitness Center, and wellness programs
  • Lead, coach, train, and support Sports Club team members
  • Ensure all facilities remain safe, clean, organized, and member-ready
  • Assist with scheduling, payroll administration, and labor management
  • Support hiring, onboarding, and colleague development initiatives
  • Promote wellness programs, recreation activities, personal training services, and group fitness offerings
  • Foster strong relationships with members and guests while delivering personalized service
  • Resolve member concerns professionally and effectively
  • Support wellness assessments, member onboarding, and fitness consultations
  • Coordinate special events, recreation programs, and member engagement activities
  • Maintain operational excellence while supporting Forbes Five-Star and AAA Five-Diamond service standards
  • Serve as Manager on Duty when assigned

Benefits

  • Competitive pay
  • Comprehensive benefits package
  • Company-provided uniforms
  • Resort discounts and employee perks
  • Career growth and development opportunities
  • Professional training and certifications
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