Sports Book Ticket Writer

Bally's ChicagoBiloxi, MS
Onsite

About The Position

This role involves creating wagering tickets and cashing tickets for guests in a sports book setting. The Sports Book Ticket Writer is responsible for handling financial transactions accurately, assisting guests with wagering information and self-betting terminals, and maintaining a professional and organized workspace. The position requires adherence to federal currency transaction reporting requirements and a strong understanding of customer service principles.

Requirements

  • Must know and comply with requirements of Title 31 Bank Secrecy Act as pertains to Credit/Cage transactions.
  • Must have basic computer skills including casino systems and MS applications including Word and Excel.
  • Must have basic mathematical skills. Must be able to add, subtract, multiply and divide in all units of measure.
  • Ability to apply common sense understanding to carry out detailed written or oral instructions.
  • Ability to multitask in a fast-paced environment.
  • Must be able to exercise initiative and a sense of urgency.
  • Exceptionally self-motivated and directed.
  • Keen attention to detail.
  • Must have an outgoing personality and enjoy dealing with people.
  • Strong tactical skills.
  • Must possess excellent communication, organizational and analytical skills.
  • Ability to interpret a variety of instructions.
  • Must be able to communicate clearly and effectively with all employees and guests.
  • Able to work all shifts to include weekends and holidays also work 6-day work weeks when required.

Nice To Haves

  • Data entry skills preferred.

Responsibilities

  • Creates wagering tickets and cashes tickets for guests.
  • Collects appropriate amount of money from the guest for wagers and makes the correct change.
  • Assists guests with questions regarding wagering and how to use the self-betting terminals.
  • Verifies and balances drawer funds at the beginning and end of shift. Safeguards said funds.
  • Maintains assigned window in a neat, organized, and professional manner.
  • Maintains knowledge of property information, including memorabilia.
  • Provides superior guest service to all guests.
  • Removes, records, and turns in amount of cash in register at end of shift, with necessary paperwork.
  • Ensures compliance with the federal currency transaction reporting requirements.
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