Sports and Entertainment Server
About The Position
Under the direction of the WKP Sports Bar Supervisor and WKP Manager, the Sports and Entertainment Bar Server provides food and beverage service in the WKP Sports and Entertainment Restaurant. The role includes upselling menu items, taking and delivering accurate orders, maintaining an organized workstation, and serving restaurant patrons in a timely manner. The server is expected to be knowledgeable about menu items, cocktails, spirits, beer, and wine, and may work in other casino and resort outlets as business demands. The position promotes an energetic atmosphere and the We-Ko-Pa-Way Service Culture while maintaining high service standards. The position is part-time, non-exempt, and scheduled for 29 hours per week.
Requirements
- Two years of experience as a server in an à la carte restaurant, high-end bar, or comparable venue is preferred.
- Extensive knowledge of beer, liquor, and wine.
- Ability to deliver high-quality service and execute duties in a timely manner.
- Strong communication skills and a passion for hospitality.
- Self-motivation and attention to detail.
- Ability to lift more than 50 pounds and push or pull 100 pounds.
- Must have and maintain a current Food Handler Card.
- Must complete and maintain DRAM certification or another state-recognized alcohol-safety training.
- Must be able to obtain and maintain a State/Tribal License, including an extensive background check.
- Must pass a pre-employment drug test.
Nice To Haves
- Two years of server experience in an à la carte restaurant, high-end bar, or comparable venue.
- Knowledge of beverage operations.
- Experience at a 4-Diamond resort or casino.
Responsibilities
- Provide exceptional service to internal and external guests in accordance with the Casino Resort We-Ko-Pa Way Service Standards.
- Promote a fun, exciting, and efficient dining experience in the sports and entertainment restaurant and bar.
- Provide timely, accurate food and beverage service, including taking, delivering, and ensuring consistency of guest orders.
- Upsell menu items and maintain knowledge of restaurant menus, ingredients, allergens, presentations, cocktails, spirits, beer, and wine.
- Complete daily opening and closing side work.
- Maintain cleanliness of service stations, kitchen expo, and other areas designated by management.
- Assist with daily inventory and maintain accurate on-hand products for service stations.
- Address food, beverage, and service-related guest issues and use available resources to support guest satisfaction.
- Work on the floor approximately 80% of the time with a hands-on approach to guest service.
- Follow health department standards, health and safety guidelines, restaurant training, and standard operating procedures.
- Maintain a current Food Handler Card and complete and maintain DRAM certification or training from another state-recognized institution for alcohol safety.
- Assist with banquet and catering events for the department.
- Help ensure restaurant menus are accurate and free of debris.
- Perform other related duties as required by the department.
- Obtain and maintain a State/Tribal License, including completing an extensive background check, and pass a pre-employment drug test.
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What This Job Offers
Job Type
Part-time
Education Level
No Education Listed
