Sports and Entertainment Server
About The Position
Under the direction of the WKP Sports Bar Supervisor and WKP Manager, the Sports and Entertainment Bar Server provides food and beverage service at the We-Ko-Pa Sports and Entertainment Restaurant. The role includes taking and delivering accurate orders, upselling menu items, maintaining an organized workstation, and serving restaurant patrons in a timely manner. The server must know the restaurant’s menu, cocktails, spirits, beer, and wine offerings and may be assigned to duties in other casino and resort outlets based on business needs. The position promotes an energetic atmosphere and the We-Ko-Pa-Way Service Culture while providing a high standard of dining service. The server works on the floor approximately 80% of the time and performs daily opening and closing side work. Duties also include maintaining service stations and designated areas, assisting with inventory, addressing guest concerns, assisting with banquet and catering events, and following restaurant procedures and health and safety standards. A current Food Handler Card, alcohol-safety certification, State/Tribal License, and successful pre-employment drug test are required.
Requirements
- Two years of experience as a server in an à la carte restaurant, high-end bar, or comparable venue; bartender experience is also identified as comparable.
- Extensive knowledge of beer, liquor, and wine.
- Ability to provide high-quality service and execute orders in a timely manner.
- Strong communication skills and a passion for hospitality.
- Self-motivation and attention to detail.
- Current Food Handler Card must be maintained.
- Must complete and maintain DRAM certification or alcohol-safety training from another state-recognized institution.
- Must obtain and maintain a State/Tribal License, including completion of an extensive background check.
- Must pass a pre-employment drug test.
- Must be able to lift more than 50 pounds and push or pull 100 pounds.
- Must follow all health and safety guidelines.
Nice To Haves
- Knowledge of beverage operations.
- Experience at a 4-Diamond resort or casino.
- Preference is given to qualified applicants who are members of federally recognized Indian tribes; applicants seeking Indian Preference must submit a Certificate of Indian Blood (CIB) with their application.
Responsibilities
- Provide exceptional service to external and internal guests in accordance with We-Ko-Pa Way Service Standards.
- Promote a fun, energetic atmosphere in the restaurant and bar.
- Provide food and beverage service to restaurant patrons and execute orders accurately, efficiently, and promptly.
- Upsell menu items and maintain knowledge of food and beverage offerings.
- Complete daily opening and closing side work.
- Maintain cleanliness of service stations, kitchen expo, and other areas designated by management.
- Assist with daily inventory and maintain accurate on-hand product levels at service stations.
- Address food-, beverage-, or service-related guest concerns and work to maintain guest satisfaction.
- Work on the floor approximately 80% of the time with a hands-on approach to guest service.
- Assist with banquet and catering events for the department.
- Help ensure restaurant menus are accurate and free of debris.
- Follow restaurant training, SOPs, health standards, and safety guidelines.
- Perform other related duties as required by the department.
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What This Job Offers
Job Type
Part-time
Education Level
No Education Listed
