Sporting Goods Sales Associate

Shoppers Supply•Gilbert, AZ

1d•Onsite

About The Position

At Shoppers Supply, the sporting goods department is built on expertise, trust, and a genuine passion for the outdoors, and we’re looking for a friendly face who knows their products, earns customer confidence, and takes compliance as seriously as customer service.

Requirements

Ability to lift up to 50 lbs. and occasionally lift or reach merchandise overhead.
Physically able to stand, bend, stoop, and move throughout the department for extended periods.
Must be available for evenings, weekends, and promotional events.
Adhere to all store safety guidelines and procedures.

Nice To Haves

Minimum of 1 year of experience in firearms sales preferred.
A strong working knowledge of firearms and related accessories.
Solid understanding of firearms safety and compliance regulations; additional training will be provided as needed.
A customer-focused, sales-driven mindset with excellent communication and interpersonal skills.
High attention to detail, especially when it comes to compliance documentation and regulated transactions.
Ability to thrive in a fast-paced environment while staying accurate and composed.
Passion for the outdoors, sporting goods, or hunting and shooting sports.

Responsibilities

Greet and engage customers with professionalism and enthusiasm, creating a welcoming environment.
Walk customers to products and provide detailed, knowledgeable guidance on firearms, ammunition, and outdoor gear.
Assist customers in selecting gear that fits their lifestyle, experience level, and safety needs.
Deliver a confident, service-first experience that builds trust and keeps customers coming back.
Follow all firearm sales procedures and ATF regulations with precision and consistency.
Complete ATF Form 4473 accurately and ensure all documentation is properly secured.
Verify ID and eligibility requirements for all regulated purchases.
Maintain accurate physical and electronic records, including full proficiency in both digital and paper-bound book recordkeeping.
Participate in regular firearms compliance training and testing.
Protect customer and transaction confidentiality at all times.
Keep shelves stocked, clean, and well-presented at all times.
Ensure signage and pricing is current, accurate, and clearly visible.
Assist in building seasonal displays and end caps.
Communicate low stock and reorder needs to Buyers proactively.
Stay current on firearms, ammunition, and gear specifications, features, and uses.
Participate in vendor and store-led product training to continuously sharpen your expertise.
Compare features, uses, and value across product categories to guide informed customer decisions.
Stay up to date on changes to state and federal firearm regulations.