Sporting Goods Sales Associate

Shoppers SupplyGilbert, AZ
Onsite

About The Position

At Shoppers Supply, the sporting goods department is built on expertise, trust, and a genuine passion for the outdoors, and we’re looking for a friendly face who knows their products, earns customer confidence, and takes compliance as seriously as customer service.

Requirements

  • Ability to lift up to 50 lbs. and occasionally lift or reach merchandise overhead.
  • Physically able to stand, bend, stoop, and move throughout the department for extended periods.
  • Must be available for evenings, weekends, and promotional events.
  • Adhere to all store safety guidelines and procedures.

Nice To Haves

  • Minimum of 1 year of experience in firearms sales preferred.
  • A strong working knowledge of firearms and related accessories.
  • Solid understanding of firearms safety and compliance regulations; additional training will be provided as needed.
  • A customer-focused, sales-driven mindset with excellent communication and interpersonal skills.
  • High attention to detail, especially when it comes to compliance documentation and regulated transactions.
  • Ability to thrive in a fast-paced environment while staying accurate and composed.
  • Passion for the outdoors, sporting goods, or hunting and shooting sports.

Responsibilities

  • Greet and engage customers with professionalism and enthusiasm, creating a welcoming environment.
  • Walk customers to products and provide detailed, knowledgeable guidance on firearms, ammunition, and outdoor gear.
  • Assist customers in selecting gear that fits their lifestyle, experience level, and safety needs.
  • Deliver a confident, service-first experience that builds trust and keeps customers coming back.
  • Follow all firearm sales procedures and ATF regulations with precision and consistency.
  • Complete ATF Form 4473 accurately and ensure all documentation is properly secured.
  • Verify ID and eligibility requirements for all regulated purchases.
  • Maintain accurate physical and electronic records, including full proficiency in both digital and paper-bound book recordkeeping.
  • Participate in regular firearms compliance training and testing.
  • Protect customer and transaction confidentiality at all times.
  • Keep shelves stocked, clean, and well-presented at all times.
  • Ensure signage and pricing is current, accurate, and clearly visible.
  • Assist in building seasonal displays and end caps.
  • Communicate low stock and reorder needs to Buyers proactively.
  • Stay current on firearms, ammunition, and gear specifications, features, and uses.
  • Participate in vendor and store-led product training to continuously sharpen your expertise.
  • Compare features, uses, and value across product categories to guide informed customer decisions.
  • Stay up to date on changes to state and federal firearm regulations.

Benefits

  • Employee discounts on products you already use and love.
  • Ongoing product training, vendor education, and compliance updates.
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