Sporting Goods Lead Associate

North40 Outfitters•Great Falls, MT

1d•Onsite

About The Position

North 40 Outfitters is hiring a full-time Sporting Goods Lead for its East Location in Great Falls, Montana. The role contributes to the customer experience by providing customer service, generating sales, recommending products, stocking and merchandising, and keeping the department clean and organized. The Sporting Goods Lead also leads and develops a successful team and safeguards company assets. The ideal candidate has retail leadership experience, understands firearm compliance, and has knowledge of or work experience with different types of firearms. The position requires availability for scheduled shifts during business hours: Monday through Saturday, 7 a.m. to 7 p.m., and Sunday, 9 a.m. to 5 p.m. Shifts may include weekends and certain holidays, with scheduling flexibility based on business needs. The work involves being on your feet for the entire shift, using ladders, rolling staircases, and pallet jacks, and lifting and carrying items of varying weights.

Requirements

Prior retail leadership experience is identified as ideal.
Understand and follow firearm compliance requirements; knowledge of or work experience with firearms is identified as ideal.
Work collaboratively and share credit, defining success collectively.
Be dependable and perform to the expectations of the role.
Work independently or in a group setting.
Communicate effectively and engage with individuals regularly.
Multitask and prioritize in a fast-paced environment while remaining detailed and focused.
Take initiative, embrace change, and learn new things.
Work well with others and lead and motivate a team.
Be committed to providing phenomenal customer service.
Be willing to provide feedback, develop others, and make decisions under ambiguity.
Be willing to lead by example.
Understand correct lifting and loading techniques.
Physically lift and carry 0–15 pounds continuously, 15–30 pounds frequently, and 30–55 pounds occasionally; team lift anything over 55 pounds.
Spend 100% of work time on your feet, including using ladders, rolling staircases, and pallet jacks.
Be available to work scheduled shifts within the stated business hours, including weekends and certain holidays, with scheduling flexibility based on business needs.

Nice To Haves

Previous merchandising experience is helpful.
Sales experience, merchandising experience, and computer skills are a plus.

Responsibilities

Provide outstanding customer service and help create a positive customer experience.
Generate sales and suggest products to customers.
Stock and merchandise products and maintain a clean, organized department.
Lead, motivate, and develop a successful team.
Safeguard company assets.
Serve as a resource on sporting goods products, including fishing, hunting, and camping items.
Educate and assist customers with brands sold by North 40.
Provide feedback, make decisions under ambiguity, and lead by example.