Sponsorship Administrator

AFRICA NEW LIFE MINISTRIES INTERNATIONAL•Tigard, OR

3d•Onsite

About The Position

This position works in the U.S. office and is a welcoming point of contact for partners and guests. The Sponsorship Administrator is responsible for providing an initial level of support and care for sponsors and donors, including pledge management. As a member of the U.S. Sponsorship Team, they assist with recurring seasonal projects and new initiatives.

Requirements

Ability to perform essential job duties with or without reasonable accommodation and without posing a direct threat to safety or health of employee or others.
Ability to perform each essential duty satisfactorily.
Reasonable accommodations may be made to enable individuals with disabilities to perform the essential duties.
Ability to read and interpret documents such as safety rules, operating and maintenance instructions, and procedure manuals.
Ability to write routine reports and correspondence.
Ability to speak effectively before groups of customers or employees of organization.
Ability to calculate figures and amounts such as discounts, interest, commissions, proportions, percentages, area, circumference, and volume.
Ability to apply concepts of basic algebra and geometry.
Job requires specialized computer skills.
Must be adept at using various applications including database, spreadsheet, report writing, project management, graphics, word processing, presentation creation/editing, communicate by e-mail and use scheduling software.
Ability to apply common sense understanding to carry out instructions furnished in written, oral, or diagram form.
Ability to deal with problems involving several concrete variables in standardized situations.

Nice To Haves

Bachelor’s degree from four-year college or university is preferred.

Responsibilities

Provides outstanding sponsor support through education and engagement and collaborates with U.S. and Rwandan staff to provide sponsors with transformational opportunities.
Manages sponsor accounts and pledges, including maintaining integrity of recurring automatic pledges.
Assists with recurring seasonal projects.
Manages multiple email accounts to support partners.
Answers incoming mainline and direct calls from partners.
Processes and sends all letters from sponsored students to their sponsors and supports volunteers in reviewing letters.
Onboards new sponsors and educates sponsors on their role.
Assists in the project management of Annual Letters.
Checks in all Christmas photos annually.
Communicates community transfers to sponsors.
Project manages monthly statement day.
Sets up new pledges from sponsorship events.
Assists with the Co-Sponsorship Ask Campaign to sponsors of secondary students.
Supports Dream Sundays and other events (requires occasional weekend work).
Calculates annually promotion rates.
Maintains and updates position procedures.
Maintains punctual, regular, and predictable attendance.
Works collaboratively in a team environment with a spirit of cooperation.
Respectfully takes direction from Sponsorship Program Senior Manager.
Other duties as assigned.