Sponsored Residential Manager
About The Position
DePaul is seeking a full-time Sponsored Residential Manager to serve the Chesapeake region. The position oversees and supervises day-to-day operations of sponsored residential program services in an assigned office area within the Developmental Disabilities Program. It supervises Residential Coordinators and oversees facility needs, including space, furnishings, and equipment. The manager screens prospective Sponsored Providers and their homes, completes the Home Finding process, secures DBHDS licensing approval, and arranges LHRC affiliation. The position participates in an on-call rotation. The manager evaluates reports, plans, HR paperwork, and program compliance; supervises and supports staff; participates in home finding and provider recruitment; maintains communication with referral sources and community partners; and supports the program through case backup, training, marketing, and emergency coverage. The position reports to the Regional ID/DD Services Manager. Work takes place regularly in an office and occasionally in the field, with exposure to varied living situations and potentially emotionally challenging circumstances. Work is generally on weekdays, but daily hours vary. On-call rotation and duties outside normally scheduled hours are required. The role involves driving to various locations approximately 20% of working time.
Requirements
- Bachelor's degree in a human services field or an acceptable degree.
- Five years of experience providing casework services to individuals with developmental disabilities.
- Supervisory experience within the field.
- Ability to communicate effectively orally and in writing, work independently and collaboratively, manage multiple priorities and deadlines, handle crises, and exercise sound judgment.
- Ability to supervise, train, coach, mentor, and provide constructive feedback to staff.
- Ability to interpret and implement complex policies, procedures, statutes, and regulations.
- Proficiency with Microsoft Office applications, particularly Excel, Word, and Outlook, and electronic databases and virtual meeting software.
- Ability to operate standard office equipment and a personal computer.
- Ability to drive to various work locations; a current DMV driving record meeting insurer guidelines may be required after a conditional offer.
- Must meet required background screening conditions, including no barrier crime convictions and no founded disposition of child abuse or neglect.
- Must complete required drug and alcohol screening and provide documentation of TB screening after a conditional offer.
Responsibilities
- Evaluate monthly, quarterly, and annual reports and plans from Residential Coordinators, HR paperwork, and program and service compliance with applicable regulations and policies.
- Create a monthly office coverage calendar, complete annual performance evaluations, conduct monthly check-ins with supervisees, participate in supervision meetings, coordinate student intern placements, and consult the Senior Manager about disciplinary resolutions.
- Participate in home finding by assessing prospective providers, gathering information, completing compliant home studies, presenting approved providers to DD staff, checking homes for regulatory compliance, submitting documents through the DBHDS web portal, and attending home finder meetings.
- Support recruitment of Residential Coordinators and other DD program staff, including interviewing, hiring, orientation, and training.
- Maintain communication with community referral sources, other Sponsored Residential Managers, Residential Coordinators, Community Services Boards, providers, DBHDS, and other community partners.
- Conduct at least one home visit and one team meeting quarterly with each Residential Coordinator.
- Promote positive working relationships with clients, sponsored homes, referral agencies, community partners, service providers, and staff.
- Attend monthly staff meetings in assigned service areas and provide updates about services or the organization.
- Provide backup case coverage when a Residential Coordinator is unavailable and deliver core training to sponsored home parents when needed and requested.
- Participate in scheduled on-call rotations to maintain 24/7 emergency coverage.
- Provide information about DePaul programs and services to community organizations, associations, and media, working closely with the Senior Residential Manager.
- Assist with marketing DePaul services as needed.
- Assist with general upkeep and cleaning of office areas and agency vehicles.
Benefits
- Health insurance
- Paid time off
- Vision insurance
- Dental insurance
Stand Out From the Crowd
Upload your resume and get instant feedback on how well it matches this job.
What This Job Offers
Job Type
Full-time
Career Level
Manager
