SPOC Relationship Specialist
Citizens Bank•Irving, TX
About The Position
The SPOC Relationship Specialist manages consumer collection activities and controls loan and delinquency loss, while complying with state regulations, bank policies and processes.
Requirements
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Nice To Haves
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Responsibilities
- Develops strategies to improve collection activities; manages consumer collection activities for various kinds of direct/indirect loans and delinquencies, including but not limited to portfolio loans, installment loans and overdrafts.
- Manages the hiring, performance, and development of collection staff.
- Oversees collection activities and processes, and ensures that all collection related tasks comply with state laws and regulations and bank policies and processes.
- Provides forecasting reports of loss to executive level management; controls and minimizes loss.
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What This Job Offers
Job Type
Full-time
Career Level
Mid Level
Education Level
No Education Listed
