Spiritual Care Program Manager

Siloam Health•Nashville, TN

8d•Hybrid

About The Position

The Spiritual Care Program Manager is a part-time staff position designed to oversee and manage: provision of individual spiritual care encounters for Siloam’s patients, connections with local ethnic congregations, and opportunities for encouragement and equipping of Siloam volunteers and staff. Through a combination of personal skills in the spiritual care of others and robust volunteer recruitment, the Spiritual Care Program Manager will play a vital role in realizing Siloam’s vision to empower our neighbors from all nations to lead physically, emotionally, and spiritually healthy lives and to feel at home in our community.

Requirements

Passionate about Christian ministry to the underserved and in full agreement with Siloam’s mission and core values
Bachelor’s degree required

Nice To Haves

Spanish or Arabic language fluency preferred (bilingual)
Experience with cross cultural ministry and using interpreters strongly preferred
Masters level training and/or ordination preferred
Additional training in chaplaincy and/or behavioral health preferred
Demonstrated ability to work within an ecumenical, nondenominational context

Responsibilities

Provide compassionate, respectful, direct spiritual care to Siloam patients from diverse ethnic and faith backgrounds through consultations requested by the clinical team as well as through proactive engagement with patients in clinic
Offer ongoing ministry of presence, encouragement, counsel, and prayer with/for staff and volunteers
Recruit and maintain a cadre of Spiritual Care Volunteers (SCV) to also provide the above consultations and ministries, with the goal of having a Spiritual Care Volunteer provider available at each location for every shift.
Organize and/or conduct periodic spiritual care trainings for patient-facing staff to improve their ability to provide quality spiritual care to patients
Lead SCV team to coordinate with church partners, Director of Engagement, Community Health team, Spiritual Care Volunteers, local pastors, and others to assist patients in connecting with local congregations for ongoing spiritual growth.
Oversee regular rhythms of prayer for staff and volunteers to include daily weekday morning prayer and First Friday prayer
Guide, track, and manage process metrics, quality metrics, and outcome metrics that measure the effectiveness of the spiritual care referral process, the quality of these consultations, and the extent to which spiritual care consultations yield improved outcomes for patients
Contribute towards the culture and direction of the organization as a member of the COR Team (Connection, Opportunity, Respect) and by attending Staff and Culture Committee meetings when periodic updates are requested.
Manage Siloam’s Spiritual Care Volunteer program by: Working with the Director of Engagement, Volunteer Coordinator, and Community Health team to recruit a pool of Spiritual Care Volunteers from current church partners and churches already serving Siloam’s patient community
Vetting and training all Spiritual Care Volunteers, including pastoral caregivers, intercessors, and spiritual directors and providing regular evaluations of each volunteer.
Participate in on-going quality improvement (QI) activities as indicated above