Spiritual Care Coordinator

Hospice of the Western Reserve•Ashtabula, OH

About The Position

Reserve Care, formerly Hospice of the Western Reserve, provides hospice, palliative and grief support. The Spiritual Care Coordinator promotes the organization’s philosophy and mission and provides spiritual care for hospice patients and families as part of a transdisciplinary team. The role assesses spiritual needs, develops care goals, coordinates community clergy and Spiritual Care Volunteers, supports and supervises volunteers, and helps the team address ethical and religious or spiritual issues related to terminal illness, loss and bereavement. The coordinator also supports memorial services, volunteer education and team development; maintains required documentation and reports; and is available for emergencies. Flexibility to meet patient and family needs, including requests requiring evening or weekend availability, is required. This is a non-exempt role. The position requires a valid Ohio driver’s license, access to a car and appropriate auto insurance. Employment is subject to the organization’s annual flu shot policy or an approved exemption, work-eligibility verification, and professional conduct standards.

Requirements

Four completed units of Clinical Pastoral Education (CPE), or equivalent clinical training and experience.
A valid driver’s license, a car available for work, and auto insurance coverage as required in Ohio.
Ability to provide care in diverse living situations and to a diverse patient population across race, ethnicity, religion, sexual orientation, age, and social class.
Ability to work independently and with a transdisciplinary team.
Effective oral and written communication skills.
Planning, follow-up, and organizational skills.
Strong customer service and communication skills.
Flexibility to work independently and in a team environment.
Compliance with the annual flu shot policy or ability to provide exemption documentation.
Active auto insurance as a licensed driver in Ohio with the required level of coverage.
Active driver’s license.
Proof of eligibility to work in the United States.
High integrity, ethics, and professionalism.

Nice To Haves

Master of Divinity, or graduation from an accredited four-year college or university with major coursework in a related field, along with counseling and/or spiritual care experience; equivalent combinations of training and experience may also qualify.
Experience in counseling and/or spiritual care, preferably in a hospice or healthcare environment.
Considerable experience working with terminally ill people in a healthcare environment, developing programs, coordinating volunteers, and providing grief counseling.

Responsibilities

Promote Reserve Care’s philosophy and mission within the transdisciplinary team, including Spiritual Care Volunteers and the patients and families served.
Assess spiritual needs, provide direct consultation, and develop spiritual care goals with hospice patients, families, and the transdisciplinary team.
Connect patients and families with appropriate community clergy or pastoral care visitors; coordinate volunteer assignments with the Coordinator of Volunteers and provide clinical supervision.
Serve as liaison among Spiritual Care Volunteers, community clergy, and the transdisciplinary team, sharing pertinent information in a timely manner and encouraging participation in Team Conferences.
Help the transdisciplinary team understand ethical and religious or spiritual issues related to terminal illness, impending loss, and bereavement.
Meet regularly with Spiritual Care Volunteers to discuss relevant issues, provide peer support, obtain feedback about patient and family interventions, and identify and meet ongoing educational needs.
Assist with orientation, training, support initiatives, supervision, and documentation processes for Spiritual Care Volunteers.
Plan and assist with Memorial Services as requested by families or alternative homes.
Collaborate with Bereavement Coordinators to plan and implement hospice Memorial Services.
Be available for emergency situations.
Be flexible in meeting patient and family needs and speaking requests that may require evenings and weekends.
Participate in planning and implementing an annual continuing education program to develop spiritual awareness within the transdisciplinary team.
Maintain and complete required documentation and reports according to agency standards.
Follow organizational policies, procedures, and standards.