Spiritual Care Coordinator

Hospice of the Western Reserve•Cleveland, OH

11d

About The Position

Reserve Care (formerly Hospice of the Western Reserve) provides hospice, palliative and grief support. The Spiritual Care Coordinator promotes the organization’s mission and philosophy within the transdisciplinary team, including Spiritual Care Volunteers, patients and families. The role assesses spiritual needs, provides consultation and develops spiritual care goals with patients, families and team members. It also links patients and families with community clergy or pastoral care visitors and collaborates with the volunteer coordinator on assignments and clinical supervision. The coordinator serves as a liaison among Spiritual Care Volunteers, community clergy and the transdisciplinary team; supports the team in addressing ethical, religious and spiritual issues related to terminal illness, loss and bereavement; and assists with volunteer orientation, training, support and supervision. The position also contributes to memorial services, volunteer meetings and continuing education for the team, maintains required documentation, and may need to respond to emergencies or accommodate evening and weekend requests. The role requires flexibility in serving patients and families across diverse living situations and backgrounds.

Requirements

Master of Divinity preferred, or graduation from an accredited four-year college or university with major coursework in a related field and experience in counseling and/or spiritual care, preferably in hospice or health care; equivalent combinations of training and experience may qualify.
Four completed units of Clinical Pastoral Education (CPE), or equivalent clinical training and experience.
Ability to provide care in diverse living situations and to patients of diverse racial, ethnic, religious, sexual-orientation, age and social-class backgrounds.
Ability to work independently and with a transdisciplinary team.
Ability to communicate effectively orally and in writing.
Ability to drive; a valid Ohio driver’s license, available car and insurance coverage as required in Ohio.
Demonstrated planning, follow-up and organizational skills.
Strong customer service and communication skills.
Flexibility to work independently and in a team environment.
Compliance with the Annual Flu Shot Policy or ability to provide exemption documentation.
Active auto insurance as a licensed Ohio driver with the required level of coverage, and an active driver’s license.
Proof of eligibility to work in the United States.
High level of integrity, ethics and professionalism.

Nice To Haves

Master of Divinity.
Experience in counseling and/or spiritual care, preferably in a hospice or health care environment.
Considerable experience working with terminally ill people in a health care environment, program development, volunteer coordination and grief counseling.

Responsibilities

Promote the hospice philosophy and mission within the transdisciplinary team, including Spiritual Care Volunteers and patients and families.
Assess spiritual needs, provide direct consultation, and develop spiritual care goals with hospice patients and families and the transdisciplinary team.
Connect patients and families with appropriate community clergy or pastoral care visitors; collaborate on assigning Spiritual Care Volunteers and provide their clinical supervision.
Liaise among Spiritual Care Volunteers, community clergy and the transdisciplinary team, sharing pertinent patient and family information in a timely manner and encouraging participation in Team Conferences.
Help the transdisciplinary team understand ethical and religious or spiritual issues related to terminal illness, impending loss and bereavement.
Meet regularly with Spiritual Care Volunteers to discuss relevant issues, provide peer support, obtain feedback about interventions, and assess and address ongoing educational needs.
Assist with orientation, training, support initiatives and supervision of Spiritual Care Volunteers, including their documentation process.
Plan and assist with Memorial Services as requested by families or alternative homes.
Collaborate with Bereavement Coordinators to plan and implement hospice Memorial Services.
Be available for emergency situations.
Flexibly meet patient and family needs, including speaking requests that require evenings and weekends.
Participate in planning and implementing an annual continuing education program to develop spiritual awareness within the transdisciplinary team.
Complete and maintain required documentation and reports according to agency standards.
Adhere to organizational policies, procedures and standards.