Spine Coordinator - LPN or CMA

The Orthopaedic & Fracture Clinic, P.A.•Mankato, MN

18h•$22 - $32•Onsite

About The Position

The Spine Coordinator manages patient journeys for spine conditions, acting as a liaison between patients, providers, and external facilities. This role involves handling scheduling, care coordination, providing pre/post-operative instructions, managing insurance authorizations, maintaining Electronic Medical Records (EMR), and ensuring smooth transitions across the care continuum for optimal patient outcomes.

Requirements

High school diploma or equivalent, or a minimum of two years of experience in a healthcare, clinical, or hospital setting.
LPN or CMA, current and in good standing.
Experience in medical records, claims, or billing.
Strong keyboarding and computer skills.
Able to perceive and interpret written, oral/verbal material and generate written and electronic material.
Proficiency in Microsoft Office Word, Excel, and Outlook.

Nice To Haves

Previous experience in a healthcare setting.
Knowledge of medical terminology and medical insurance terminology.
Experience with insurance authorizations and eligibility.
Knowledgeable in programs such as Availity and insurance websites.

Responsibilities

Serve as the main point of contact, answering questions, addressing concerns, and relaying information between patients and providers.
Schedule new and returning patients, ensuring they see the most appropriate provider, and coordinating injections, diagnostic tests, and surgeries.
Track patient progress, arrange follow-ups, communicate with outside facilities, and manage referrals.
Follow up on test results.
Request, review, and upload external records (like MRIs) into the Electronic Health Record (EHR).
Handle patient intake, update records, manage authorizations, and may assist providers with procedures or post-operative care.
Guide patients and caregivers through the surgical process, explaining expectations for before, during, and after treatment.
Complete all required compliance and safety training.
Perform special projects or other duties as assigned.